Media Operations Coordinator - Technical Support; H​/F; CDI

Media Operations Coordinator - Technical Support (H/F) - CDI

Eversys S.A. Vacant since : 17.09.2026 Number of jobs : 1 3960 Sierre (VS) 100% Immediately Permanent Registration requirement

We have become a leader in the world of professional automatic coffee machines by developing innovative solutions inextraction methods and quality control coffee products.

Education:

Commercial CFC with technical affinity or Technical CFC with an interest in administration and media content

• Languages ;
  French C2 and English B2 (written), every other language is an asset
• IT Skills;
  Comfortable working with IT tools, experience with video editing software, and content management is a strong asset.

• Ticket Triage & First Response:
  Support the team by managing the initial triage of incoming tickets, resolving non-technical requests such as part number indentification, documentation, and general information.
• Telemetry & Asset Administration:
  Execute the day-to-day management of asset within the telemetry system and handle the creation and distribution of customer logins.
• Video Production & Library Management :
  Shoot, edit, and organize technical "how-to" videos, working under the guidance of experienced technicians for technical accuracy.
• Knowledge Base Management;
  Maintain the company knowledge base by writing and updating support articles to ensure information is accessible and current.
• Operational Support:
  Provide administrative and logistical support to the team of trainers and technicians to ensure smooth department workflows.

Start date :
Immediately or to be determined

Type of contract :
Permanent

Employment rate : 100%

Workplace :
Sierre

Application period : 16.10.26

• Work location 3960 Sierre (VS)
• Workload 100%
• Employment start Immediately
• Employment duration Permanent

• Qualification skilled
• Work experience More than 3 years
• Education Vocational education and training with the Swiss Federal VET Diploma or equivalent

• English Orally :
  Good knowledge Written :
  Good knowledge
• French Orally :
  Very good knowledge Written :
  Very good knowledge