Seasonal Kitchen Assistant; Sur La Table

Position Overview

As a Seasonal Kitchen Assistant at Sur La Table, you play a key role in inspiring customers throughout every stage of their culinary experience. With a passion for cooking, hospitality, and teamwork, the Seasonal Kitchen Assistant supports the chefs to ensure smooth class operations and a high level of service. You’ll help bring culinary dreams to life by supporting our chefs, engaging with guests, and ensuring a clean, well-organized kitchen environment.

• Customer Experience & Brand Representation
  • Represent Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty.
  • Maintain expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources.
  • Ensure exceptional customer experience by promoting a guest-focused culture in both the kitchen and retail sales floor.
• Sales & Business Performance
  • Assist chefs with class execution that drives repeat visits and positive customer feedback.
  • Deliver class revenue goals by ensuring high enrollment, positive reviews, and guest return rates.
  • Consistently meet or exceed monthly sales goals, contributing to overall store revenue. Performance is measured by KPIs such as individual sales volume, average transaction value, and conversion rates.
• Team Engagement & Store Support
  • Assist in setup and breakdown of classes including organizing mise en place, prepping ingredients, and cleaning workstations.
  • Clean and sanitize dishes and equipment to ensure smooth kitchen operations.
  • Assist with restocking, organizing, and maintaining kitchen supplies and tools to support store readiness.
• Operations & Compliance
  • Ensure compliance with food safety standards, local health codes, and sanitation regulations.
  • Handle tools, ingredients, and equipment safely to maintain a safe and efficient environment.
  • Maintain accurate inventory levels, minimize shrink, and control supply and culinary expenses.
  • May handle liquor, wine, and beer in compliance with state regulations and company policies, including enforcing age restrictions.
  • Ensure store safety and cleanliness; address maintenance needs promptly.
  • Adhere to wage and hour laws and accurately record time worked according to policy.
  • Model and ensure adherence to all Sur La Table policies and SOPs.

• Ability to communicate verbally and work cooperatively with associates and customers.
• Ability to remain standing for up to 4 hours at a time.
• Ability to move about the store, direct class participants, and retrieve merchandise from stockroom or sales floor.
• Ability to perceive and differentiate variations in flavors or odors using taste and smell.
• Ability to perform physical tasks such as lifting, bending, stooping, kneeling, and crouching to demonstrate, retrieve, or replenish merchandise and equipment (up to 50 lbs).
• Ability to use hands to chop, whisk, slice, stir, and demonstrate techniques.
• Ability to operate a computer, POS system, and merchandise scanners.
• Available to work between 12 and 16 hours per week, with a flexible schedule including nights, weekends, and holidays. Hours may vary based on business needs.
• Regular and predictable attendance with flexibility to adjust class assignments based on demand.
• Ability to work in a variable kitchen environment with open flames, hot surfaces, temperature variations, and allergens.

• Must be 16 years of age or older at the time of employment.
• 1 year retail sales experience, preferred.
• 1 year food prep and/or kitchen operations experience, preferred.
• Valid Food Handlers Certification.
• Excellent communication, problem-solving, and decision-making abilities.
• Passion for community engagement and delivering exceptional customer experiences.
• Proficiency in Microsoft Office Suite and retail systems preferred.

The job description represents a summary of the role and is not exhaustive. Sur La Table reserves the right to modify duties or requirements at any time. Our company is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.

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