Part-Time Medical Receptionist

Under direction of the Office Manager, the Front Desk Receptionist essential duties include providing excellent customer/patient services via phone and in person.

• Must provide excellent customer service for patients; practices confidentiality and privacy protocols in accordance to Clinic policies and HIPAA requirements
• Welcomes and greets patients/clients/visitors to the medical practice in a manner that is helpful and friendly; determines purpose of visit and direct patients/clients/visitors
• Maintains patient accounts by obtaining, recording, and updating personal and financial information
• Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims
• Protects patients' rights by maintaining confidentiality of personal and financial information
• Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays
• Performs day-to-day administrative functions and general office duties including but not limited to copying, filing, faxing, answering phones and data entry
• Transfer telephone calls as needed; works with call center representative to ensure adequate patient support is all times
• Adheres to all policies on safety and security; maintains restricted areas safe by safeguarding entry and computer system passwords in strict confidentiality
• Clean, sanitize and maintain patient waiting areas, office files, and front-desk areas in a manner that is organized
• Assist with other duties as assigned
• General cleaning duties to ensure that the office remains clean and tidy for both patients and staff

• High School graduate or equivalent required, Medical Receptionist Certificate a plus
• 1+ years of experience medical office receptionist experience;
  Medical Receptionist Certificate a plus
• Regular and reliable attendance is an essential function of the position
• Computer literate with entry level working knowledge
• Demonstrated ability to organize, coordinate, prioritize, and facilitate many on-going tasks at one time
• Duties require professional verbal and written communication skills
• Ability to work independently or with a team
• Professional appearance

• Medical, dental, and vision insurance
• 401K with company match
• STD, LTD, Life Insurance
• Paid Time Off and Paid Holidays

This position is $16-$20/hr based on years of experience.

For government reporting purposes, we ask candidates to respond to the below self-identification survey.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Aylo Health's Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval, or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.