Director, Enterprise Services

Job Description Code: 6C.015

Division/Department: Technology and Information Services

Pay Grade: Director

Pay Type: Salaried;
Exempt

Retirement: TRS

Contract Work Year: 233 Days

Reports To: Executive Director, Business Information Services

Evaluation Instrument: PEI

Bachelor’s Degree from an accredited college or university in computer sciences or related field. Minimum of eight years of experience (including at least three years supervisory or administrative experience) in the administration of core IT infrastructure, systems administration, and/or network operations. Experience in a public K-12 school system preferred.

To provide a comprehensive vision and leadership for the District’s core IT infrastructure, systems administration, and network operations. This role oversees the daily operational integrity, security, and performance of all server systems, data networks, and critical enterprise applications.

• Compile reports, gather statistics and develop other documentation as requested by the Chief Information Officer or designee.
• Represent the Cherokee County School District at meetings, conferences and conventions, as assigned in a professional manner.
• Assist in the evaluation, assessment and implementation of new and emerging technologies.
• Adhere to the rules set forth by the Cherokee County Board of Education with regard to soliciting vendors for pricing.
• Adhere to the rules set forth by the Cherokee County Board of Education regarding the storage of bidding processes and documentation.
• Perform and promote all activities in compliance with equal employment nondiscrimination policies of The School Board of Cherokee County.
• Participate, successfully, in the training programs offered to increase the individual’s skill and proficiency related to the assignments.
• Review current developments, literature and technical sources of information related to job responsibilities.
• Consult regularly with the Chief Information Officer or designee for planning and coordinating projects, assigning priorities, acquiring products and handling special tasks and matters of significance.
• Provide ongoing guidance and assistance with the creation and fine‑tuning of policies and procedures that are both global in scale to the district’s priorities and objectives and specific to the operation of the Technology Department.
• Direct the efforts in researching and recommending new and emerging technologies that have potential value in the K-12 arena.
• Participate in the short‑ and long‑term strategic planning for technology.
• Serve as internal project lead/manager for large scale infrastructure projects having organization and community‑wide implications.
• Oversee the assessment and capacity planning for future system capacity and connectivity, including making recommendations for necessary purchases and interfacing with vendors.
• Manage both land and cellular telecommunications systems.
• Lead the daily operations of all data networks, including advanced tuning and performance of systems and networks.
• Manage the curation, development, and maintenance of technical standards manuals for infrastructure wiring, LAN/WAN design, end‑user devices, and any other technology‑related equipment.
• Design and configure network systems to operate according to design specifications.
• Design, engineer, implement and support all network switching and routing across the school district.
• Coordinate with the Director(s) to review the installation/expansion of all electronic data communications systems to ensure compliance with adopted technology standards.
• Oversee the management and condition of the Network Operation Centers (NOC).
• Manage the data centers, NOC, local area networks (LANs), wireless networks, wide area networks (WANs), and data network cabling.
• Maintain a system that tracks and manages the network configuration for each school/site.
• Oversee server configurations and virtual environments for schools and offices.
• Ensure that the technology naming and numbering standards are followed for all systems and networks.
• Provide thorough documentation on unique networking solutions, configurations,…