Shift Leader-Hardees Restaurant-Canton, IL

Overview

People, Hospitality, Integrity – this is what Capstone Restaurant Group is all about! We are always searching for talented team members who want to grow with us and provide our guests with great hospitality at every visit. We believe in higher standards for our teams and guests, and we operate with honesty and fairness.

We are an equal‑opportunity employer who takes pride in our diverse workforce. If you thrive in a fast‑paced environment where hard work and success are rewarded, we want to talk to you.

To learn more about Capstone Restaurants, visit  To learn more about the Hardee’s Franchise, visit

The Shift Leader assists the Assistant Manager and General Manager with management activities and duties, ensuring all activities support the restaurant’s business plan. The Shift Leader ensures all Team Members perform their responsibilities and meet expectations in all areas of their job description.

• Take necessary action to ensure all hospitality service is outstanding; anticipate and exceed guest needs; handle situations and requests immediately in a positive manner.
• Effectively "paths" the restaurant to monitor all aspects of operation, anticipate problems, and correct them promptly.
• Consistently enforce and maintain all quality, service, and cleanliness standards.
• Monitor and maintain proper staffing levels and labor costs.
• Create a friendly atmosphere for Team Members and Guests.
• Effectively train and provide direction and supervision for Team Members.
• Support efforts to maximize sales and profits and minimize controllable costs.
• Effectively plan, organize, and implement all operational routines and activities during your shift.
• Maintain a cooperative, harmonious working relationship with management and fellow team members.
• Ensure all sanitation, safety and security policies and procedures are observed and enforced.
• Ensure personal appearance meets company standards and displays professionalism at all times.
• Recognize and adhere to all HR, sanitation, safety and security policies and procedures to provide a safe and compliant environment for all.
• Perform other tasks as directed by management.

• Stand for long periods of time.
• Work around high temperatures.
• Work around others in close quarters.
• Able to lift 50 pounds comfortably.
• Work with various cleaning products.

• Must be a minimum of 18 years old.
• Must be willing to work flexible hours, including opening and closing shifts.
• Must have reliable transportation and a method of communication with the restaurant (e.g., phone or email).

• Excellent communication, interpersonal and leadership skills.
• Ability to maintain the respect of your team.
• Guest-driven focus.
• Ability to effectively make decisions under pressure while delegating tasks appropriately.
• Excellent organizational and prioritization skills.
• Ability to work with others as a team.
• Ability to meet performance standards.
• Ability to take initiative and solve problems.

• Competitive wages
• Medical insurance
• Team Member referral bonus program
• Team Member discount programs, with financing options
• Free meals while working (discounts for family)
• Paid Time Off
• Tuition reimbursement
• See a complete list of benefits at here.

Note:

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications with the job.

Capstone Restaurant Group is an equal opportunity employer.

I understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Hardee's Restaurants LLC and, if hired, a legal entity affiliated with Capstone Restaurant Group will be my employer, not Hardee’s Restaurants. Further I understand and acknowledge that Capstone Restaurant Group and its affiliated entities are not acting as an agent for Hardee’s Restaurants or any of its affiliates.

• Mid-Senior level

• Full-time

• Other

• Restaurants

Referrals increase your chances of interviewing at Hardees of Evans by 2x.

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