Strategic Business Lead

Company Overview

Point
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Health is a leading not-for-profit health and well‑being organization dedicated to delivering high-quality, affordable healthcare. Serving nearly 2 million members, we build on the legacy of Harvard Pilgrim Health Care and Tufts Health Plan to provide access to care and empower healthier lives for everyone. Our culture is a community of care, guided by shared values and a long‑standing commitment to inclusion and equal access and outcomes, regardless of background.

We value the rich mix of backgrounds, perspectives, and experiences of all colleagues, enabling empathy and better service for the communities where we live, work, and serve.

The Strategic Business Lead is responsible for developing and executing strategic consultative initiatives in support of Point
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Health Commercial product strategy and innovation. The role leads the identification, evaluation, development, and implementation of new product opportunities, providing leadership, facilitation, insight, and analytic support to deliver high‑priority initiatives critical to Commercial growth goals. The Lead prioritizes strategic projects, frames processes, defines success metrics, establishes governance, synthesizes competitive research, articulates hypotheses, and manages cross‑functional teams to advance large‑scale projects from strategy to implementation.

• Leverage experience leading new opportunity funnel from ideation to evaluation to strategy development to implementation for key Commercial initiatives.
• Partner with Commercial business to identify innovative new product and service solution strategy.
• Engage with business leaders and key areas of the business to forge relationships and understand the challenges and strategic goals.
• Build a pipeline of ideas, manage the pipeline, and prioritize it through criteria that ensures alignment to the strategic goals and desired focus areas.
• Identify opportunities for innovation by understanding problems, needs, and ideas from the business, the customers (employers, providers, brokers), and the members (consumers).
• Consult with business leadership, evaluate market, conduct discovery interviews with key internal and external constituents to define market entry strategy.
• Conduct in‑depth analysis, synthesize findings, and make recommendations related to key product features, value proposition, and roll‑out.
• Explore vendors and technologies in the market that could provide a solution or component of a solution, and make build, buy, partner recommendations.
• Lead partner evaluation and selection. Coordinate third‑party support. Support contract negotiation and execution.
• Lead business needs assessment, capability assessment, and business case development.
• Design, develop, and assess financial implications of strategic solutions through quantitative and financial modeling (e.g., cost/benefit, ROI).
• Jointly, with the business leadership, pitch prioritized ideas to senior executives to secure approval and funding.
• Manage large cross‑functional project teams including internal and external constituents.
• Lead all facets of implementation planning and execution including conducting QA testing to ensure product is go‑to‑market ready upon launch.
• Oversee reporting and communication of project milestones, including leading Steering Committee meetings, core team meetings, and key stakeholder discussions.
• Work in a collaborative way with key stakeholders and leadership to ensure key timelines are met with minimal disruption to the organization.
• Identify appropriate solutions and alternatives to potential obstacles.
• Propose and create buy‑in to tracking mechanisms to measure effectiveness of strategic initiatives.

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this position. Management retains the discretion to add to or change the duties of the position at any time.

Must be able to work under normal office…