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ServiceNow Architect

Job in Canton, Norfolk County, Massachusetts, 02021, USA
Listing for: Tata Consultancy Services
Full Time position
Listed on 2025-12-12
Job specializations:
  • IT/Tech
    IT Consultant, IT Project Manager, Systems Analyst
Salary/Wage Range or Industry Benchmark: 100000 - 140000 USD Yearly USD 100000.00 140000.00 YEAR
Job Description & How to Apply Below

Service Now Architect

Apply to the Service Now Architect role at Tata Consultancy Services
, 3 days ago. Be among the first 25 applicants.

Job Description

Deep expertise and strategic leadership required in Service Now platform to drive digital transformations for clients in the healthcare payer industry.

Must Have Technical/Functional Skills
  • Deep expertise in Service Now modules (ITSM, ITOM, HRSD, CSM, etc.)
  • Strong analytical and problem‑solving capabilities
  • Experience with integrations (Active Directory, Workday, Jira)
  • Familiarity with healthcare payer systems and compliance frameworks (e.g., ITAR, NERC CIP)
Roles & Responsibilities
  • Strategic Leadership:
    Own the Service Now platform strategy across enterprise programs, aligning with client goals and regulatory requirements.
  • Architecture Oversight:
    Lead solution design and enhancement activities, maintaining technical integrity and governance across all Service Now initiatives.
  • Transformation Advisor:
    Act as SME and thought leader for Service Now transformations, guiding clients through digital maturity and platform optimization.
  • Operational Excellence:
    Drive cost transparency and value tracking for Service Now enhancements and integrations.
  • Platform Stewardship:
    Stay current on Service Now products and integrated technologies, ensuring scalable and secure implementations.
  • Client

    Collaboration:

    Partner with stakeholders to identify process improvements and develop strategic solutions that deliver measurable outcomes.
Generic Managerial Skills, If any
  • Proven ability to lead onsite‑offshore teams
  • Excellent communication and stakeholder engagement
  • Team player with cross‑functional leadership experience
Salary Range

$100,000 - $140,000 a year

TCS Employee Benefits Summary
  • Discretionary Annual Incentive
  • Comprehensive Medical Coverage:
    Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans
  • Family Support:
    Maternal & Parental Leaves
  • Insurance Options:
    Auto & Home Insurance, Identity Theft Protection
  • Convenience & Professional Growth:
    Commuter Benefits, Certification & Training Reimbursement
  • Time Off:
    Vacation, Time Off, Sick Leave & Holidays
  • Legal & Financial Assistance:
    Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing
Qualifications

BACHELOR OF COMPUTER SCIENCE

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Design, Art/Creative, and Information Technology; IT Services and IT Consulting

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