Hybrid IT Help Desk Supervisor - Lead & Elevate
Listed on 2026-10-06
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IT/Tech
HelpDesk/Support, Systems Administrator
Intact Insurance Specialty Solutions seeks an IT Help Desk Supervisor to join our Corporate IT team in a hybrid role across Canton, MA;
Farmington, CT or Raleigh, NC offices. The supervisor leads a high-volume US Enterprise Support Center, guiding staffing, service levels, and customer satisfaction.
The role requires 5+ years in a help desk or service desk, prior supervisory experience, and proficiency with ITSM processes and Jira Service Management.
Our organisation is growing, and we are hiring a Hybrid IT Help Desk Supervisor - Lead & Elevate Support in Canton, MA, United States.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Canton, MA, United States.
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