Hybrid IT Help Desk Supervisor — Lead
Listed on 2026-10-17
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IT/Tech
HelpDesk/Support, IT Support
Intact Insurance Specialty Solutions in Canton, MA, is seeking an IT Help Desk Supervisor to lead our US Enterprise Support Center. This hybrid role supports a high-volume, Tier 1 tech help desk across multiple offices, including Canton, Farmington, and Raleigh.
You will coach staff, manage queues, monitor service levels, and partner with IT teams. Requirements include 5+ years in help desk, Jira Service Management, and ITIL familiarity, with prior supervisory experience preferred.
Join us at Intact Insurance Group as our next Hybrid IT Help Desk Supervisor — Lead High-Volume Support in Canton, MA, United States.
Our group is growing, and we are hiring a Hybrid IT Help Desk Supervisor — Lead High-Volume Support in Canton, MA, United States.
This role is for the Hybrid IT Help Desk Supervisor — Lead High-Volume Support role at Intact Insurance Group.
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