Senior Analyst, Technical Services

Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful.

This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E

Purpose:

Customer Obsession:
Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas:
Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. Striving for Excellence:
Execute at a high level by demonstrating our Best in KLAS Ensemble Difference Principles and consistently delivering outstanding results.

This individual must demonstrate the capabilities required to plan, analyze, configure, implement, and support complex, multi-step healthcare Revenue Cycle Management (RCM) workflow solutions. To be successful in this role, the individual requires strong knowledge of Accounts Receivable (AR) operations, AR prioritization, AR integration, posting adjustments, move balance/rebill, BDC/Appeals, and related revenue cycle processes. Strong data analysis, critical thinking, client management, and technical integration skills are essential, along with the ability to collaborate with cross-functional teams to meet project milestones and deliver measurable operational outcomes.

The individual must approach problem-solving independently, demonstrate attention to detail, and have a passion for implementing quality software solutions.

Strong understanding of healthcare Revenue Cycle Management (RCM), including AR operations, denial management, patient access, billing, and patient financial services. Experience with AR prioritization, account segmentation, work queues, and workflow optimization to improve collections and reimbursement. Knowledge of AR integration, posting adjustments, move balance/rebill, BDC/Appeals, and related financial account workflows. Experience working with real-time data integration (HL7) or managing daily file intake processes for healthcare software solutions.

Experience working with electronic health record (EHR) systems and patient accounting platforms. Ability to analyze, configure, test, and troubleshoot data integrations supporting revenue cycle operations. Solid understanding of workflow systems and their application to operational business process improvement. Experience creating detailed software process flows and documenting business and technical requirements. Ability to manage multiple projects, prioritize competing tasks, and resolve issues quickly.

Comfortable working independently with minimal oversight in ambiguous environments. Experience building and maintaining client relationships. Strong attention to detail, self-motivation, analytical skills, and a service-oriented approach.

Experience implementing or supporting RCM technology solutions involving AR prioritization, AR integration, posting adjustments, move balance/rebill, and BDC/Appeals. Understanding of AR aging, denial resolution, reimbursement workflows, and revenue recovery processes. Knowledge of HL7 messaging, including ADT and DFT transactions, and healthcare data integration workflows. Experience with EHR systems, patient accounting applications, and financial data reconciliation. Familiarity with workflow automation, data mapping, validation, and file-based integrations.

Experience identifying opportunities to improve operational efficiency through technology and process optimization. Experience in project management, including leading meetings, managing project plans, tracking issues, identifying risks, and preparing status reports. Strong communication, client management, problem-solving, and organizational skills.

This position pays between $89,000 - $133.500K based on experience. This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related…