Field Services Agent EUC & ClientApps Jr
Listed on 2026-10-12
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IT/Tech
IT Support, HelpDesk/Support, Technical Support
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Job
Job Title:
Field Service Agent
Location:
Canton MS
Duration: FTE Term
Position Summary
Provide L2 technical support (incident/requirement resolution) to end users. Diagnose and resolve hardware and software incidents to end users to ensure continuity of operations. When necessary, travel to the users' locations to resolve the incident/requirement in person, guaranteeing a quick response and complies with the project's SLAs. Maximize customer satisfaction through high quality technical support.
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