FRONT END LEAD ASSOC - DG MKT - 21 and - in Canton, MS S13605

FRONT END LEAD ASSOC - DG MKT - 21 and older only - in CANTON, MS S13605

Dollar General presents a junior associate role focusing on front-end sales management. This role requires a minimum age of 21, and is situated at the Canton, MS location.

General

Summary:

Under general supervision, lead front-end sales associates in the replenishment of front-end impulse fixtures and ensure exceptional service is provided to each customer. Provides support to other managers as requested.

• Lead the work of sales associates serving as cashiers including six to eight active registers.
• Operate cash register and flatbed scanner as needed to provide great customer service.
• Authorize voids and overrides; count register; make bank deposits.
• Assist in maintaining strict cash accountability, key control, and adherence to company security practices and cash control procedures.
• Monitor cash levels and make appropriate drawer pulls as directed by the Store Manager.
• Monitor cameras for unusual activities (customers and employees), if applicable.
• Supply cashiers with change when needed.
• Complete all required paperwork and documentation according to guidelines and deadlines as assigned.
• Responsible for training new cashiers:
  • Cash handling policies and procedures
  • Proper scanning technique
  • Engaging the customer
  • Cashier selling activity
  • Asking for additional front-end help when lines start to back up
• Responsible for the sanitation and execution of the front end cleaning schedule.

• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
• Knowledge of cash handling procedures including cashier accountability and deposit control.
• Ability to perform cash register functions.
• Knowledge of cash, facility and safety control policies and practices.
• Effective interpersonal and oral & written communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow plan‑o‑gram and merchandise presentation guidance.
• Knowledge of and willingness to comply with company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications.
• Ability and willingness to obtain required certifications in food handling.

• High school diploma or equivalent.
• One to two years of retail clerk experience.
• Previous lead experience and/or grocery store experience preferred.
• Attainment of required local and state food handling certifications, if applicable.

Relocation assistance is not available for this position.

Dollar General Corporation is an equal opportunity employer.