Receptionist, Administrative​/Clerical

Job Title:

Receptionist

Job Location:

The Pavilion at Edgefield

Job Type: Full-Time

The Pavilion at Edgefield is a compassionate, resident-centered long-term care and rehabilitation community dedicated to delivering high-quality care with dignity, respect, and integrity. We are seeking a warm, organized, and professional Receptionist to serve as the welcoming face of our facility and an essential communication hub for residents, families, staff, and visitors.

The Receptionist is responsible for creating a positive first impression by greeting visitors, assisting residents and families, and providing administrative support. This role oversees front desk operations, ensures compliance with safety protocols (including visitor sign-ins), and helps maintain smooth communication throughout the facility.

• Under the supervision of the Administrator, maintain safety and security of the front lobby doors, assuring they are properly supervised at all times.
• Project to all visitors a feeling of welcome whenever they are entering or exiting the facility.
• May be required to maintain the daily nursing schedule to assure the facility meets proper staffing levels.
• May be required to maintain Resident transportation schedule, assuring timely transport for all resident appointments.
• The Receptionist is responsible for the timely management of all incoming calls, effectively communicating to all callers and dispatching calls appropriately to the correct department.
• This individual is the first impression for visitors entering the facility and is able to convey facilities beliefs.
• Every effort has been made to make this position description as complete as possible.
• However, it is no way states or implies that these are the only duties you will be required to perform.
• The omission of specific statement of duties does not exclude them from the position if the work is similar, related, or is a logical assignment to the position.

• Exhibits ability to perform functions of providing the following.
• Assures lobby door locks are functioning properly.
• Opens doors for all visitors coming and going, assuring the residents safety at all times.
• Assures all visitors provide you with the reason they are in the facility and are properly signed in prior to leaving the reception area.
• Assures no resident is allowed out of facility without first checking with Nurses station to assure resident is signed out properly and allowed to leave under the supervision of the escort.
• Assures lobby is free from spills and hazards, clean areas throughout the day or assures housekeeping addressed any areas that cannot be quickly cleaned.
• Monitors the residents in the lobby and alert nursing to any resident in need of assistance.
• Other duties as assigned.

• High School Diploma or equivalent
• Prior experience as a receptionist preferred