Mission Services - Digital Skills Instructor

Location: OH |
Pay: $19.50 |
Type: Hourly, Full-time

About the job
Join us in making a meaningful impact! Help people build digital skills. As a Digital Skills Instructor, you'll run engaging digital literacy workshops for Goodwill employees and community members. You'll also support participants so they can keep learning and moving forward.
This position will require travel within the 10-county territory that we serve. Your home location could be either Canton, OH or Middleburg Heights, OH at one of our offices.

• Create curriculums and learning objectives on a wide range of digital skills
• Run workshops and trainings across Goodwill's ten-county territory
• Write clear, user-friendly instructional materials
• Adapt your teaching to learners of different skill levels and needs, and help participants one-on-one
• Complete skill assessments
• Collect, analyze, and track participant data
• Do outreach to explain available services
• Operate and oversee the Mobile Tech Learning Lab (MTLL)
• Attend required meetings and trainings
• Follow all safety and confidentiality policies

• Experience teaching, coaching, or training in digital skills
• Skilled in Microsoft 365 (Word, Excel, Outlook, PowerPoint, SharePoint, One Drive) and smartphones
• Able to learn Goodwill's retail technologies, learning management platform, and client case management system
• Experience working with people from diverse backgrounds, people with disabilities, or people with other barriers preferred
• Clear communication with participants, colleagues, and community partners, and the ability to earn people's trust
• Able to document program activities in written reports and other media
• Organized, detail-oriented, and able to work both independently and on a team
• Bachelor's degree in education, computer science, information science, or a related field preferred. Alternatively, three years of experience teaching digital skills and a high school diploma or equivalent.
• First Aid and CPR certification required
• Valid driver's license with five or fewer points, and auto insurance

• Bonus incentive plan
• Daily Pay
• Generous paid time off
• Retirement planning with company match
• Employee Assistance Program
• Employee discount

• Medical, dental, & vision benefits at a fraction of the premium cost
• Short-term and long-term disability insurance at no cost
• Life insurance at no cost
• Paid holidays

Goodwill is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Background check required.