Patient Scheduling Representative​/Front Desk

Be among the first 25 applicants to join Gastroenterology and Hepatology Specialists, INC
, one of the nation’s leading providers of gastroenterology care. We value respect, integrity, accountability, and leadership. If you are passionate about patient care, consider our Patient Scheduling Representative position – Full Time. Our office is open Monday through Thursday 7:00 AM – 4:30 PM, offering a great work‑life balance with no nights or weekends.

Awesome Perks, Just for You

• Excellent paid time off for a healthy work/life balance.
• Generous 401(k) plan with employer match to help grow your nest egg.
• Education reimbursement opportunities with generous annual support based on employment status.
• Internal growth opportunities with a focus on training and development.
• Competitive health and supplemental benefits with FSA and HSA options.
• Refer a friend who’s a great fit for One GI® and earn a special bonus when they join the team.

Snapshot Of Daily Duties

• Update referral, demographic, and insurance information in the practice management database.
• Schedule office and procedure visits utilizing physician appointment parameters and preferences; update referral and recall entries in the practice management system.
• Make decisions regarding safe procedure preparation and scheduling based on physician preferences.
• Provide patients with appropriate forms, literature, and instruction.
• Monitor wait list and reports for follow‑up appointments after clinic and endo.
• Assistance with prescription authorization.
• Handle wait list and cancellations on a daily basis.

The Must Haves

• High School Diploma or equivalent required.
• Previous medical office experience; medical terminology coursework preferred.
• Formal training with at least one year experience as medical assistant, medical secretary, health unit coordinator, nursing assistant, or similar role.
• Prescription authorization experience preferred.
• Or in lieu of formal training, at least two (2) years of patient‑care experience demonstrating familiarity with medication names and purpose, a thorough understanding of basic medical terminology, basic knowledge of common diagnoses and surgeries, and strong patient health interviewing skills.