Director of Operations, Heavy Truck

At All State Fastener, we’re more than just a supplier—we’re a trusted partner and global leader in providing high-performance fastening solutions. Our products support critical applications across industries including automotive, truck and trailer, construction, and industrial manufacturing. With a reputation built on precision, innovation, and customer-first service, we’re dedicated to helping our customers succeed and grow.

All State Fastener is seeking an experienced operations leader to drive operational performance, consistency, and scalability across our growing branch and distribution network. This role will provide leadership across branch operations, distribution, customer service and delivery, continuous improvement, financial performance, and operational systems.

Working closely with branch leadership and teams across Supply Chain, Finance, Sales, IT, and other areas of the business, this position will establish consistent operating standards, strengthen accountability, improve productivity, and ensure our operational infrastructure supports continued growth and an exceptional customer experience.

• Lead day-to-day operational performance across the company’s branch and distribution network.
• Establish consistent operating standards, KPIs, processes, and accountability across locations.
• Develop and implement best practices for receiving, stocking, picking, packing, shipping, delivery, and inventory management.
• Identify operational bottlenecks and drive corrective actions.
• Build a culture of ownership, accountability, safety, quality, and continuous improvement.

• Provide leadership and support to Branch Managers and distribution center leadership.
• Establish standardized branch operating procedures and performance expectations.
• Improve labor productivity, warehouse utilization, picking accuracy, and throughput.
• Evaluate facility capacity, footprint, staffing, and equipment requirements.
• Support new branch openings, consolidations, relocations, and acquisitions.

• Improve on-time delivery, order accuracy, fill rates, and overall customer experience.
• Develop operational processes supporting VMI, Kanban, line-side delivery, kitting, sequencing, and other customer-specific programs.
• Establish clear ownership when customer requirements require additional labor, inventory, transportation, or service investment.
• Lead Lean and continuous improvement initiatives across the network.
• Develop productivity metrics and identify opportunities for labor and process optimization.
• Drive standard work, 5S, visual management, root-cause analysis, and corrective action.
• Establish financial measurement of operational improvements and savings.
• Leverage technology and automation to improve productivity and scalability.
• Manage operational expenses and productivity against budget.
• Identify opportunities to reduce labor, freight, warehousing, inventory carrying costs, and other operating expenses.
• Partner with Finance to quantify operational ROI and savings.
• Ensure operational decisions support company gross-margin and EBITDA objectives.

• Serve as a key operational leader for ERP and systems initiatives.
• Ensure operational processes are properly reflected in ERP workflows.
• Improve data integrity around inventory, locations, purchasing, replenishment, and order execution.
• Develop dashboards and KPIs that provide timely visibility into operational performance.
• Lead, develop, and hold operational leaders accountable for performance.
• Establish staffing models based on workload, productivity, and customer requirements.
• Develop succession plans and operational leadership talent.
• Coach managers to become stronger…