Operations Manager

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Management Canton, GA, US

3 days ago Requisition

Salary Range: $80,000.00 To $ Annually

Operations Manager

Cherokee Fiber & Associates is a proud division of Hyper Networks LLC. To learn more about Cherokee Fiber & Associates please visit our website at:

The Operations Manager will be accountable for all self-performed construction activity in the market. They will be responsible for the strategy, growth, and profitability of the OSP and ISP Construction divisions as well as the continued growth and improvement of the OSP and ISP Construction service offerings. This position reports to the Executive VP of Technical Operations.

• Recruits, interviews, hires, and trains new staff
• Oversees the daily workflow of the department
• Oversees Time and Attendance duties, e.g., approving timecards
• Provides constructive and timely performance evaluations
• Provides Management direction and counseling
• Handles discipline and termination of employees in accordance with company policy

• Maintain a safe environment and ensure all safety standards are met.
• Program Management for OSP and ISP/MxU:
• Lead cross-functional teams with Program Planning documenting plans for scoping, budgeting, training, execution, communication, risk taking, and closeout.
• Lead training effort for the workforce to ensure everyone understands their role and responsibilities.
• Set Key Performance Indicators (KPIs), Develop production schedule, and set a baseline with stakeholders. Monitor and Control production against a baseline.
• Trend and report results. Produce, and distribute high-level programmatic production reports.
• Participates in regular calls with internal stakeholders to cover updates and program status.
• Assist in identifying, developing, and implementing risk mitigation plan for suppliers and vendors
• Business Operations:
• Monitor financial health and status of projects and programs.
• Ensure field resolution of financial issues
• Data Quality Management:
• Install a culture of data accuracy, data governance, and accountability through the Fiber Manager system.
• Process Management:
• Document operational processes.
• Distribute business process outlines
• Training:
• Initiatives for the Outside Plant Manager and Warehouse function in Atlanta market.
• System Management:
• Responsible for clear business processes and all operational use of tools. Partner with internal systems experts to standardize the use of tools, data fields, and business processes

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Basic knowledge of fiber optic theory which includes fiber loss, connector types, and the different types of fibers
• Full knowledge of operating fiber optic splicing equipment
• Demonstrated ability to read and interpret blueprints and building plans, document daily records and reports
• Demonstrated ability to use and care for fiber optic test equipment, ruby light, power meter, and OTDR and document test results accurately
• Ability to manage remote teams to complete designated amount of work in a specified time frame (e. g. , quality jobs per day), adjusting work assignments or schedules to meet changing work-related priorities or demands.
• Ability to perform job activities outdoors in different weather conditions (e. g. , extreme cold and/or heat, inclement…