Member Assist Cart Attendant
Listed on 2026-01-01
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Retail
Customer Service Rep, Retail Associate/ Customer Service -
Customer Service/HelpDesk
Customer Service Rep, Retail Associate/ Customer Service
Position:
Member Assist Cart Attendant
Sam's Club
Base pay range: $16.00/hr - $23.00/hr
Position Summary:
We are looking for people who take pride in their work to join our team. You help shape our members’ entire shopping experience by giving them a positive first and last impression. In the member assist – cart attendant role, you are responsible for ensuring members see a well-kept parking lot, helping members with their purchases, and ensuring carts are ready and available.
You will also assist members with loading their vehicles and support creating a great member experience. You will be on your feet and on the go in all weather conditions.
You will stand out if you:
- Thrive in fast-paced environments
- Are a multi-tasker at heart
- Keep member satisfaction as your top priority
- Can stand for long periods while assisting members quickly and accurately
- Are a problem solver who tackles obstacles to complete tasks with excellence
You will make an impact by:
- Maintaining a positive attitude by smiling, greeting, and thanking members
- Providing exceptional customer service across the club, answering member questions
- Maintaining a clean, neat, and member-ready area
What you’ll do:
- Fill club pickup orders by notifying members when delays occur and offering alternatives when products are unavailable
- Inform members when products are out of stock and ensure items are dispensed when they arrive for pickup
- Resolve member issues and concerns and promote company products and services
- Maintain facility safety, conduct safety sweeps, handle merchandise per policies, and report unsafe conditions
- Assist with purchases, payments, and transactions per policies; organize and maintain carts/flatbeds; assist with transporting items
- Comply with company policies, procedures, ethics, and Open Door Policy
- Collaborate with managers, co-workers, customers, and partners; adapt to change and feedback
Benefits (highlights):
- Health benefits including medical, vision, and dental
- 401(k), stock purchase, and company-paid life insurance
- PTO and various leave options; eligibility and amount depend on classification and tenure
- Other benefits include disability coverage, discounts, and leave provisions
Additional notes:
Live Better U is a company-paid education benefit program for associates. The hourly wage range is $16.00 to $23.00, with potential premiums in certain circumstances. Minimum and preferred qualifications are listed in the official posting and may vary by location.
Location:
Canton, OH , United States
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