Senior Catering Sales Manager

As a wholly owned subsidiary of the Hall of Fame Resort & Entertainment Company the Doubletree Canton by Hilton is already a high performing and extremely important asset within the company. If you are looking to be part of a high growth, visionary environment with a focus on team building and culture then we would love to connect.

The Senior Catering Sales Manager is responsible for selling, planning, and overseeing all events booked at the hotel.

We are currently on the hunt for a Senior Catering Sales Manager.

The ultimate mission of this catering leadership role will beto sell, plan and execute successful catering events to meet or exceed revenue and profit goals. The Senior Catering Sales Manager will collaborate with the Director of Sales and Marketing on the direction of the catering sales team, and be the liaison between the customer and the hotel sales and operations departments delivering top notch customer service and creating repeat business and relationships.

This is a phenomenal opportunity to work with a premium-branded independent hotel and Crestline Hotels & Resorts, a company that has continuously been labeled a top hospitality company to work for!

At Crestline, we believe in innovative and inclusive approaches driven by enthusiasm, open ideas and respect. We strive to provide not only excellent service but to achieve excellence in all we do.

• Selling catering events, soliciting and servicing new and existing accounts, developing relationships, and following up on leads for assigned markets.
• Developing and continually enhancing relationships with key group and catering clients to maintain and grow market share.
• Maintaining up-to-date knowledge of all property offerings, food & beverage minimums, room rental and hotel rates, strategies, discounts/promotions, meeting space layout, capacities, and catering menus with pricing.
• Engaging in proactive sales efforts including outside sales calls, prospecting phone calls, mailings, referrals, networking, etc.
• Working with the DOSM to create action plans for proactive catering sales initiatives. Aiding in the development of profitable menus. Working with off-site vendors to coordinate catering support services (flowers, entertainment, linens, china, decorations, etc.)
• Ensuring site inspections and client visits to the hotel are successful by planning carefully and communicating accurate details in advance to all departments.
• When needed, participating in trade shows, community, professional, and industry organizations to maintain high visibility/exposure for hotel.
• Joining and participating in associations that influence and aid in continuing education and securing future business.
• Responding to all assigned RFP’s received through all channels including internet/website, direct inquiries, third party lead sites, and walk-ins. Create and send proposals, collateral, and menus, follow up with potential clients and logging all activity in Delphi.
• Negotiating and drafting contracts and banquet event orders (BEOs). Planning and detailing each event booked and oversight of the entire function. Working with clients to obtain all final booking details, i.e., food & beverage, room set-up, audiovisual requirements, complete rooming list and meeting agenda.
• Ensuring group resumes and banquet event orders (BEOs) are accurate and providing all relevant information to all hotel departments giving them ample time to plan and execute.
• Participating in regular meetings with operations, F&B, and banquet departments to review Resumes and BEOs for upcoming events and providing updates on other groups/events as needed.
• Anticipating (or reacting to) group problems and providing quick, efficient…