Field Service Technician

Field Service Technician

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Hall's Culligan of Canton is searching for our next Field Service Technician. This position is ideal for someone with mechanical aptitude who wants to train for a lifelong career in water treatment services.

Hall's Culligan Field Service Technicians are essential to the continued growth and success of our dealerships. Service/Installation Technicians travel locally to residential and commercial customers to repair, upgrade, install and troubleshoot our entire line of water treatment equipment.

As a Service Technician, you’ll play a critical role in ensuring the proper installation and service of our products and systems. The role requires technical expertise, attention to detail, and a commitment to delivering high‑quality Culligan service. The ideal candidate will have strong mechanical aptitude, the ability to troubleshoot and diagnose systems following training, and be comfortable consulting with customers to understand their needs.

• Full‑time Monday‑Friday work schedule.
• Pay rate starting at $20.50/hr, with opportunity for monthly bonus and commission.
• Generous paid time off (PTO) accrual rate.
• Full benefits package, including a 401(k) with company match, following introductory period.
• Stable, growing family‑oriented company with regular career advancement opportunities.
• Upskilling and promotions from within.
• Opportunity to utilize Culligan equipment in your home free of charge.

• Install and service products and systems at commercial and residential customer locations.
• Test and troubleshoot equipment to ensure proper functionality.
• Follow standard operating procedures (SOPs) and safety protocols.

• Interact with customers professionally and courteously.
• Explain installation processes and answer questions effectively.

• Provide technical support to customers during and after installations.
• Diagnose and resolve technical issues promptly.

• Train customers on the proper use and maintenance of installed products and systems.
• Provide basic technical guidance to customers.
• Aid and/or provide training to coworkers and other departments.

• Maintain accurate records of installations and troubleshooting steps, including pictures.

• Operate service vehicles safely; adhere to safe driver policies and complete required vehicle inspections and maintenance.
• Load, unload, and secure service vehicles as required.

Culligan Service Technicians spend much of their time traveling to customer locations and completing on‑site installations. Be comfortable working in various indoor and outdoor spaces, including homes with pets and tight crawl spaces. The role is physically demanding; technicians must stand, kneel, bend, crawl, and lift heavy equipment up to 100 lbs regularly.

Personal attributes that set you apart include integrity, accountability, punctuality, reliability, effective communication, attention to detail, adaptability to changing circumstances, and a commitment to ongoing learning. Proficiency in using hand tools and basic power tools is essential.

• Valid driver’s license.
• 1–2 years of service installation and/or equipment repair preferred.
• Water softener installation and/or plumbing experience is a plus.
• At least 18 years of age and able to pass and maintain an acceptable driving record check.
• Must safely operate a commercial vehicle daily for 8–10 hours.
• Must pass criminal background check, drug screening, and ongoing company‑required screenings.
• Must remain physically capable, with or without reasonable accommodation, to perform job duties.

Entry level.

Full‑time.

Engineering and Information Technology.

Consumer Services.

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