Receptionist, Administrative​/Clerical

Overview

Join H&R Block as a seasonal Receptionist and help our clients feel confident and informed about their lives, careers, and finances.

At H&R Block, we believe in the power of people helping people. Our defining purpose is to inspire confidence in our clients, associates, and communities worldwide. We foster a high‑performing, connected culture where everyone feels like they belong.

As a Receptionist, you will greet clients, match them with the appropriate tax professional, schedule appointments, and ensure that every client’s needs are met, whether in person, over the phone, or virtually. You’ll maintain a clean, organized office environment while building lasting client relationships.

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales or marketing experience

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suited tax professional
• Schedule clients according to their preferences
• Ensure all client needs are met during service in person, over the phone, or virtually
• Maintain office cleanliness and organization of resources with team members
• Perform other duties as assigned

• Experience working in a fast‑paced environment
• Previous experience in a customer service environment
• Ability to multi‑task
• Strong organizational and time‑management skills
• Computer proficiency with Microsoft Office

• Employee Assistance Program with Health Advocate
• Wellbeing program, Better You, to help you build healthy habits
• Neurodiversity and caregiver support available to you and your family
• Various discounts on everyday items and services
• Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan (additional eligibility requirements apply)
• See full benefits catalog for details

• Seniority level:
  Not Applicable
• Employment type:
  
  Full‑time
• Job function:
  Administrative
• Industry: Retail

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.