Sales Associate

Sales Associate – EXPRESS (El Paso, TX)

Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style. Join us as a Retail Sales Associate to provide an exceptional in‑store experience to our customers.

P HOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express operates over 400 retail and outlet stores in the United States and Puerto Rico, the  online store and the Express mobile app. Bonobos is a menswear brand known for its exceptional fit and an innovative online retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guide shops, and online at  and

Outlets At El Paso

The Sales Associate is responsible for providing a great in‑store shopping experience for our retail customers while assisting with additional tasks such as stocking, cleaning, folding merchandise, etc.

• Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
• Follow company policies and procedures to ensure the safety of all our associates and customers.
• Assist with product launch changes according to company SOP.
• Provide a great customer experience and deliver on all aspects of the customer experience model.
• Process transactions quickly and accurately, reducing the customers' wait time.
• Positively resolve customer service‑related issues as they arise and determine resolution or escalation further; communicate all issues and resolutions to Store Management.
• Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
• Other essential functions may occur as directed by your supervisor.

• Education:
  
  High School or Equivalent
• Years of
  
  Experience:
  
  0–2 years of relevant job experience (minimum 6 months)
• Proficient in use of technology (iPad, registers)
• Meets defined availability criteria, including nights, weekends, and non‑business hours
• Meets physical requirements

• Previous retail experience preferred
• Customer service skills and ability to interact with customers
• Strong verbal and written communication skills specifically with customers, sales leadership team, and associates
• Demonstrated collaborative skills and ability to work well within a team

PHOENIX offers a range of benefits to help protect full‑time associates' health and long‑term financial security:

• Medical, pharmacy, dental, and vision coverage
• 401(k) and Roth 401(k) with Company match
• Merchandise discount
• Paid Time Off
• Parental leave for new moms and dads

For part‑time associates, PHOENIX partners with LIG Solutions to help obtain individual insurance coverage that best fits their needs, including major medical, dental, vision, supplemental insurance, and life insurance. Part‑time associates may also be eligible for paid sick leave, public health emergency leave, and participation in the 401(k) and Roth 401(k) with Company match. They also receive an Express merchandise discount, participation in our Learn & Earn incentive program, and voluntary benefits through You Decide.

Actual compensation is dependent upon work location, education, relevant skills, and experience of the candidate.

Entry level

Full‑time

Sales and Business Development

Retail

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