Office Assistant

Benefits

• Bonus based on performance
• Company parties
• Dental insurance
• Flexible schedule
• Free uniforms
• Paid time off
• Training & development
• Vision insurance

At Voda Cleaning & Restoration of Southwest Florida, we specialize in a wide range of services to keep homes and businesses clean, fresh, and free from damage. Whether it’s water and storm damage restoration, mold mitigation, fire and biohazard cleanup, or professional floor and air duct cleaning, we take pride in providing reliable, high‑quality service with compassion and professionalism. Our mission is simple: to restore comfort, safety, and peace of mind to every customer we serve.

The Administrative Assistant plays a vital role in managing the daily operations of Voda Cleaning & Restoration of Southwest Florida. This entry‑level office position offers an excellent opportunity to learn the business from the ground up, with a clear path for advancement into an Office Manager role as the company continues to grow. This individual ensures that administrative tasks, scheduling, and customer communications run smoothly and efficiently.

The role requires exceptional organization, multitasking, and communication skills to support both the office and field teams while following established SOPs and the “Voda Way.”

• Answer and direct incoming calls in a professional and friendly manner.
• Manage and respond promptly to new leads, customer calls, and online inquiries.
• Schedule jobs, balance technician calendars, and track progress in the CRM.
• Ensure company SOPs are followed across administrative and operational processes.
• Coordinate day‑to‑day office operations to support field staff and management.
• Maintain organization of records, customer files, and job documentation.
• Assist with job intake, project tracking, and closing documentation.
• Provide excellent customer service as the first point of contact for clients.
• Support billing, invoicing, and insurance documentation preparation.
• Communicate with vendors and assist with supply ordering as needed.
• Assist in maintaining compliance with certifications, safety, and company policies.

• Strong organizational and multitasking skills.
• Excellent verbal and written communication abilities.
• Experience with CRM systems and office software (preferred).
• Ability to work independently and collaboratively in a team environment.
• High attention to detail and follow‑through.
• Previous experience in office administration, scheduling, or customer service (preferred).

• Excellence:
  Strive for accuracy, professionalism, and efficiency in every task.
• Integrity:
  Handle customer and company information with care and confidentiality.
• Teamwork:
  Collaborate effectively with technicians, management, and vendors.
• People:
  Provide a welcoming and supportive presence for both staff and customers.
• Accountability:
  Own responsibilities, meet deadlines, and follow through on commitments.
• Community:
  Represent Voda with professionalism and pride in all interactions.

Join a growing team that’s restoring comfort, safety, and peace of mind across Southwest Florida — one home at a time. Together, we make spaces shine and lives better with the power of Voda Cleaning & Restoration!

Work remote temporarily due to COVID-19. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Voda Cleaning and Restoration Corporate.

• Entry level

• Full‑time

• Administrative

• Consumer Services

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