Clinical Systems and Integration Lead

Dedicated IT is a leading MSP (Managed Service Provider) with a niche focus on healthcare. Named #33 on CRN’s 2022 Fast Growth 150 List, we are a household name in Healthcare IT. Our people-centric culture, amazing benefits and substantial year over year growth has positioned us asan employer of choice in the Managed Services space.

At Dedicated IT, we are invested in our employees. Their goals, growth, and success (both professional and personal) are a top priority. We offer career planning, career advancement opportunity, education/certification reimbursement, work/life balance, great benefits, and a people-focused culture.

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Healthcare IT Managed Services | EHR & Clinical Integration Practice

• Collaborate: Leave your ego at the door. None of us is as smart as all of us. Collaboration propels us toward our common goals in a way that benefits the company, its people, and its clients.
• Own: Take extreme ownership of your role and establish yourself as the go‑to person in your position. Go above and beyond to deliver the right results: when you think sending an email is enough, pick up the phone and CALL.
• Dedicated: Model dedication, reliability, and responsibility. Rise to challenges, follow through, improve interpersonal experiences with clients, partners, and colleagues. Position yourself to be the most dedicated on your team every day.
• Empathize: See things from different angles and place yourself in others' shoes. Display genuine interest in, care and concern for our clients, partners, and colleagues in every interaction. Observe with the intent to learn and actively listen with the intent to truly hear.

The Clinical Systems Integration Lead is the technical backbone of Dedicated IT's clinical and integration engagements. This role sits embedded with a client's workflow governance team, turning complex EHR migrations and interface work from plan into production. It owns the connection between clinic operations and system architecture, translating clinical workflow needs into integration decisions, and configuring, testing, and stabilizing the interfaces that keep patient data moving accurately between systems.

The current assignment is an extended engagement supporting a client's Athena Practice-to-Athena One migration. After that engagement, the role moves into Dedicated IT's broader client support rotation, covering ongoing Athena One optimization, interface and integration support, and imaging integration work across the client base.

The initial engagement, focused on migrating and stabilizing the client's EHR and integration environment.

• Completes onboarding to the client's Athena Practice-to-Athena One migration, including a full inventory of active interfaces across lab, imaging/PACS, HIE, e-prescribing, patient portal, and clearinghouse connections.
• Breaks down existing custom integrations into their component parts to determine what carries over to Athena One as-is, what needs to be rebuilt, and what can be retired.
• Applies Athena One workflow best practices and industry standards to guide the client's implementation decisions.
• Rebuilds, tests, and stabilizes interfaces within their area of ownership, bringing each up to a standard that can be supported long‑term.
• Validates migrated data, including patient demographics, scheduling, clinical history, and financial/AR records, against source system records using SQL‑based reconciliation.
• Supports go‑live activities, issue triage, and post‑go‑live stabilization for the migration.
• Documents interface configurations and workflow patterns in a reusable form for Dedicated IT's…