Counter Sales Professional

Job Location: T03 South Miami - Miami, FL 33157

Position Type: Full Time

Education Level: High School

Travel Percentage: None

Job Shift: Day

Job Category: Sales, Counter Sales Professional

Schedule: Full‑Time Monday through Friday, 7:00 AM to 4:30 PM;
Saturday 8:00 AM to 12:00 PM.

• Serve the trade with confidence: help technicians and contractors identify the right part, solve product questions in real time, and move fast without sacrificing accuracy.
• Manage the counter with precision: enter sales orders, process transactions, handle returns, credits, and warranty claims, and keep the front‑end running cleanly even when volume is high.
• Pull your weight on the floor: assist with stocking, inventory counts, and helping customers load product safely.
• Build relationships that last: treat every interaction as an opportunity to earn loyalty, not just close a transaction.

Preferred Qualifications

• Experience at a parts counter, supply house, or trades‑adjacent environment.
• Familiarity serving HVAC technicians, refrigeration contractors, mechanics, or similar trade professionals.
• Comfort with product lookups, order entry, and fast‑paced counter operations.
• Bilingual in English and Spanish (preferred).

Required Qualifications

• High school diploma or GED equivalent.
• Customer service experience in a hands‑on, high‑volume environment.
• Basic computer proficiency, including data entry, order processing, and point‑of‑sale or inventory systems.
• Clear, professional, and patient communication under pressure.
• Strong attention to accuracy and the judgment to ask when unsure.
• Self‑directed work ethic with no need for constant supervision.

• Stand and move throughout a shift of up to 8.5 hours.
• L lift, carry, and position materials weighing up to 75 lbs unassisted.
• Bend, stoop, reach, and kneel as required by stocking and loading tasks.
• Push and pull loaded hand trucks, carts, or dollies.
  
  Work in a warehouse environment subject to heat and ambient noise.
• Wear required personal protective equipment where applicable.

• Company‑paid employee medical and life insurance.
• Optional dental and vision coverage.
• Voluntary short‑term and long‑term disability.
• 401(k) with company match.
• Paid time off.
• Employee discount programs.
• A stable, family‑owned company where tenure is respected and people are treated like they matter.

Tropic Supply, Inc. is an Equal Opportunity Employer and a Drug‑Free Workplace. Employment offers are contingent upon successful completion of a pre‑employment background check and drug screening.