Site Leader Assistant Site Leader
Listed on 2026-01-01
-
Management
Operations Manager, Retail & Store Manager
Overview
Job Title:
Site Manager / Assistant Site Manager
Location:
Cape Coral, FL
Reports To:
Local Franchise Owner
About Us:
At Sun Dream Inc. DBA Tommy’s Express Car Wash, we combine cutting-edge technology with top-tier service to deliver a fast, clean, and enjoyable car wash experience. As Cape Coral’s only family owned and operated Tommy’s Express, we take pride in being part of the community and delivering a personal touch that sets us apart. We're looking for a driven and dependable Site Manager or Assistant Mgr.
who thrives in a hands-on leadership role and is ready to grow with us.
The Site Manager is responsible for overseeing all day-to-day operations of the car wash, including team leadership, customer service, membership growth, equipment maintenance, and site performance. This is a high-visibility, hands-on role that requires energy, accountability, and a passion for people and process. You’ll work closely with the franchise owner and lead a team that reflects our core values: service, integrity, and local pride.
Key Responsibilities- Leadership & Team Development — Recruit, train, and lead a high-performing team; set expectations for professionalism, cleanliness, and customer interaction; foster a strong team culture through coaching and accountability.
- Customer Experience — Be the face of the site—engage with customers daily to ensure satisfaction; handle escalations and feedback with urgency and a customer-first mindset; encourage team members to promote and explain our Unlimited Club.
- Operational Excellence — Maintain a spotless site and keep wash equipment operating at peak performance; conduct daily walkthroughs, troubleshoot minor issues, and manage third-party technicians when needed; ensure safety protocols, wash procedures, and company policies are followed.
- Sales & Growth — Lead by example in selling Unlimited Club memberships; track membership conversions and motivate the team with sales goals and incentives; collaborate with ownership on local marketing efforts and community engagement.
- Reporting & Accountability — Monitor daily performance metrics and labor usage; order and manage inventory, chemicals, and parts; communicate regularly with ownership on wins, issues, and opportunities.
- 2+ years of leadership or site management experience, preferably in an express car wash.
- Strong interpersonal and communication skills.
- Mechanically inclined and comfortable learning wash equipment.
- Willingness to work outdoors and on weekends/holidays.
- Self-motivated, reliable, and detail-oriented.
- Passion for serving others and taking ownership of outcomes.
- Locally Owned – You re not just a number; you re a key part of our team and community.
- Hands-On Leadership – Your voice matters, and your impact is seen daily.
- Growth Potential – Be part of a growing business with opportunities to advance as we expand.
- Competitive Pay – With incentive opportunities.
- Perks – Employee discounts.
If you’re ready to lead with purpose, grow with a local business, and take pride in every vehicle that leaves our wash, we want to hear from you.
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