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Store Operator

Job in Cape Coral, Lee County, Florida, 33990, USA
Listing for: Crumbl Cookies | Florida
Full Time position
Listed on 2026-10-17
Job specializations:
  • Management
    Operations Management, Retail & Store Manager, General Management
Salary/Wage Range or Industry Benchmark: 70000 - 90000 USD Yearly USD 70000.00 90000.00 YEAR
Job Description & How to Apply Below
Multi-Unit Operations Manager

We're looking for an experienced operator to lead two high-volume retail food locations. You'll report directly to the owner and be responsible for the day-to-day performance of both stores, from the back of house to the bottom line. This is a leadership role for someone who likes running a tight operation and also wants to help grow the business beyond the four walls.

What

you'll do
  • Oversee daily operations at both locations, making sure standards for product quality, speed, cleanliness, and guest experience are met every shift.

  • Own ordering and inventory: forecast needs, place orders, manage vendor relationships, control waste, and keep food costs on target.

  • Manage labor: build schedules to sales forecasts, control labor costs, and approve payroll.

  • Recruit, hire, train, and develop managers and team members, and build a strong bench of leaders.

  • Track and report on key numbers like sales, labor percentage, food cost, and waste, and act on what the numbers say.

  • Drive local marketing, including community events, social media, and in-store promotions to grow traffic.

  • Build and grow off-site sales such as catering, corporate orders, pop-ups, and event booths, including outreach to local businesses.

  • Make sure both stores stay compliant with health, safety, and labor regulations.

What we’re looking for
  • 3+ years of management experience in food service, QSR, or retail; multi‑unit experience strongly preferred.

  • Proven track record managing P&L drivers: labor, inventory, and food cost.

  • Strong leader who can hold a team accountable while keeping morale high.

  • Comfortable with scheduling, POS, and inventory systems, plus spreadsheets.

  • Sales-minded, comfortable reaching out to local businesses and representing the brand at events.

  • Flexible schedule, including some nights, weekends, and travel between locations.

  • Valid driver's license and reliable transportation.

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