Store Manager; Medical Cannabis

Company Description

Ayr Wellness is a leading U.S. multi-state cannabis operator with more than 90 licensed retail locations across Florida, Massachusetts, Pennsylvania, Ohio, New Jersey, Nevada, and soon, Virginia. We cultivate, manufacture, and sell a broad portfolio of high-quality cannabis products, proudly serving both medical patients and adult-use consumers across our markets.

At Ayr, our strength lies in our people. We’re re-imagining how we work across every part of our business, and we’re looking for builders and doers to roll up their sleeves and help shape what’s next.

The cannabis industry is fast-moving, complex, and full of opportunity. Together, we’re not only shaping a company, but also building the future of cannabis. At Ayr you’ll have the opportunity to make a lasting impact while growing your career alongside a company positioning itself for long-term success.

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The Store Manager is responsible for overseeing all aspects of daily operations, including team management, operations, customer service, compliance, sales, safety, and security.

• Manage all aspects of the day-to-day operations of the retail dispensary/store, including sales, inventory management, staffing, and customer service.
• Monitor sales trends, customer feedback, and competitor activity to identify opportunities for improvement and growth.
• Hire, coach, develop, and lead a team of bud tenders, inventory associates, assistant managers, ensuring they have the knowledge and resources needed to provide excellent customer service.
• Partner with Retail VP and/or Market GM to develop and implement sales strategies to drive revenue and achieve sales goals, including promotions, events, and product displays.
• Ensure compliance with all local and state regulations governing the sale of cannabis products, including licensing requirements, age restrictions, and product labeling.
• Resolve customer complaints or issues in a timely and professional manner.
• Stay informed about cannabis products, industry trends, and regulatory changes to provide accurate information and recommendations to customers.
• Develop and implement operational procedures to optimize efficiency and productivity.
• Administer routine audits to maintain the accurate inventory of all cannabis products.
• Manage daily financial reporting requirements.
• Develop and maintain a schedule of all dispensary staff including bud tenders, inventory, supervisors, and managers.
• Take pride in the appearance of the store by ensuring all areas, including restrooms, are consistently clean, safe, and guest-ready.

• 4+ years’ retail store management experience.
• Successful track record in achieving Sales, ADS, Customer Service, and employee retention goals.

High School Diploma or GED required.

• 4+ years Retail Management Experience.
• Cannabis experience a plus.

Customer Obsessed AYR:
Dedicated to creating a remarkable experience for both internal and external customers; builds rapport and maintains meaningful and effective relationships creating trustful, authentic connections; views themselves as a good listener and is easy to approach and talk to, often in the know early in any given situation.

Building Effective Teams:
Blends people into teams as necessary to deliver results; creates strong morale and team spirit that fosters a culture of excellence; shares successes and opportunities for improvement in terms of the whole team; creates a feeling of belonging and value in the team and in the Company.

Relationship Building:
Builds mutual respect and trust by listening, learning and acting with compassion; takes responsibility for mistakes and offers impactful solutions; seeks feedback for continuous improvement and personal growth.

Functional/Technical Skill:
Possesses functional and technical knowledge and skills to perform at a high level; understands how their job function supports being a force for good.

Manages department within a function with authority to hire/terminate.

• Work is primarily performed in a dispensary setting. The working area may be…