Retail Sales Associate - Part Time

345 SW 10th Pl Bldg 4 Unit 401, Cape Coral, FL 33991

At Curaleaf, we’re redefining the cannabis industry with a strong commitment to quality, expertise, and innovation. As a leading global cannabis provider, our brands—including Curaleaf, Select, and Grassroots—offer premium products and services in both medical and adult-use markets.

Join us at Curaleaf to be part of a high-growth, purpose-driven company that champions corporate social responsibility through our Rooted in Good initiative, supporting community outreach and positive change. Here, you’ll have the opportunity to make a meaningful impact, drive innovation, and help shape the future of cannabis.

Shift Availability: 0–30 hours per week.

Hourly Pay Rate: $15.00 / hr.

Location:

345 SW 10th Pl, Bldg 4 Unit 401, Cape Coral, FL 33991.

As a Retail Sales Associate at Curaleaf, you’ll be the face of our brand and the go-to expert for customers, helping them explore our cannabis products and delivering top-tier service with every interaction.

• Greet and assist all guests in a warm, professional manner to ensure an exceptional customer experience.
• Build strong and genuine connections with customers, ask thoughtful questions, and offer personalized product advice.
• Address concerns with professionalism and resolve issues to ensure customer satisfaction.
• Encourage loyalty by signing guests up for rewards programs.
• Work closely with your team to ensure a respectful, inclusive, and upbeat atmosphere.
• Help open and close the store, handle cash, and follow all procedures and regulations.
• Check IDs, update customer profiles, and process transactions accurately.
• Keep the store clean, organized, and fully stocked, from the sales floor to the backroom.
• Support inventory tasks such as restocking, fulfilling online orders, and counting products.
• Consistently meet (and beat!) daily sales goals by upselling, building trust, and using product knowledge.
• Highlight deals and complementary items at checkout to boost customer satisfaction.
• Stay on top of promotions and product updates to give customers a seamless experience.
• Stay agile and adaptable in a fast-paced, ever-changing retail environment.
• Take on extra duties as needed to support the team and store success.

• A high school diploma or GED.
• At least 6 months of experience in a customer-facing or sales role, with a focus on service and satisfaction.
• At least 6 months of experience using point‑of‑sale (POS) systems and handling cash transactions accurately.
• Ability to thrive both independently and as part of a team in a fast‑paced, compliance‑driven environment.
• Flexibility to work various shifts, including evenings, weekends, holidays, and occasional overnights.
• Excellent communication skills, with the ability to connect with customers and team members alike.
• Strong multitasking abilities and agility to shift priorities as needed.
• Comfort with technology and willingness to learn new tools.
• Solid time management and organizational skills.
• Effective de‑escalation techniques and a calm, solution‑oriented approach to handling customer concerns.
• Basic proficiency in math and computer applications.
• Positive, proactive mindset when resolving customer issues, always aiming for a great guest experience.
• Strong conflict resolution skills and the ability to remain composed under pressure.
• Initiative and a team‑first attitude, with a readiness to support store leadership.
• A natural ability to build rapport and maintain lasting customer relationships.
• A collaborative spirit and a commitment to working well within a team environment.

• Background in a sales role with a focus on tracking KPIs and meeting sales targets.
• Familiarity with e‑commerce systems and order fulfillment processes.
• Previous experience within a regulated retail setting.

Stand for extended periods, walk, talk or hear, stoop, kneel, crouch, or crawl. Use hands and fingers to feel, reach, and lift up to 25 pounds; occasionally lift up to 50 pounds. Requires close vision (clear at 20 inches or less). May involve exposure to dust, pollen, and plant pathogens, working in confined spaces, and high stress tolerance.

• Competitive Pay and Benefits
• Generous PTO and Parental Leave
• Life and Disability Insurance
• Community Involvement
• Referral Bonuses and Product Discounts

Curaleaf is an equal opportunity employer and is committed to ensuring equal opportunity in all employment practices. We provide reasonable accommodations for people with disabilities and encourage candidates to apply.