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Medical Receptionist

Job in Cape Girardeau, Cape Girardeau County, Missouri, 63705, USA
Listing for: American Family Care Cape Girardeau
Full Time position
Listed on 2026-01-19
Job specializations:
  • Healthcare
    Healthcare Administration, Medical Receptionist
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Training & development
  • Tuition assistance
  • Great small business work environment
  • Flexible scheduling
  • Retirement benefit
  • And more!

Company Overview:

American Family Care (AFC) is one of the largest urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art clinic focuses on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Our clinic is equipped with an onsite lab and in-house x-ray capability.

Job Summary:

To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.

Responsibilities:

  • Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents.
  • Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards.
  • Register patients, update patient records, verify insurance accurately and timely, and check patients out.
  • Determine, collect, and process patient payments and address collection and billing issues.
  • Respond promptly to customer needs, provide excellent customer service, and fulfill medical documentation requests.
  • Balance daily patient charges (cash, check, credit cards) against system reports.
  • Complete closing procedures by preparing closing documentation and submitting required reports.
  • Complete cash control procedures and secure financial assets.
  • Maintain complete and accurate documentation.
  • Other duties and responsibilities as assigned.
  • Qualifications:

    High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.

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