Catering Senior Captain

Catering Senior Captain (Full Time)

Chartwells Higher Education Dining Services – Southeast Missouri State University

Location:

Southeast Missouri State University, 1 University Plaza, Cape Girardeau, MO 63701. Online applications accepted only.

Schedule:

Full time. Hours and days may vary based on business needs. Further details upon interview.

Fixed Pay Rate: $20.00 per hour.

• Supervises employees in the Catering Department. Assists in the performance appraisal process.
• Determines workload requirements from catering orders.
• Meets with function group leaders to discuss setup arrangements, addresses last‑minute changes and resolves problems.
• Assembles and delivers food and supplies to the scheduled catering functions.
• Returns food, beverages, serving equipment and utensils to the catering facility.
• Distributes and collects customer comment cards at catered functions.
• Ensures proper presentation, portion control and serving temperatures.
• Mines sanitation and orderliness of equipment, supplies and utensils within work area.
• Cleans equipment in a timely fashion; thoroughly cleans workstation before leaving the area for other assignments.
• Interacts with customers and resolves customer complaints in a friendly and service‑oriented manner; relays relevant customer concerns to supervisor.
• Follows principles of sanitation and safety in handling food and equipment.
• Performs other duties as assigned.

• Valid driver’s license required; may need a food handler’s permit and/or alcohol server’s permit where required by state law.

• Opportunities for Training and Development
• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Applications are accepted on an ongoing basis. Paid and/or unpaid time off benefits are provided in accordance with applicable federal, state, and local laws.

Because this position requires you to perform services in an educational facility, there may be periods when the Company does not require you to perform work. Such periods may result in unpaid temporary layoff; however, work may be required year‑round depending on business needs.

Compass Group is an equal opportunity employer. We are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Chartwells Higher Ed maintains a drug‑free workplace.

• Mid‑Senior level

• Full‑time

• Management and Manufacturing

• Food and Beverage Services