Sales, Sales Associate​/Assistant, Customer Success Management

Elite Travel Inc. – Southeast Missouri's Premier Travel Consulting Firm

We hire for character, train for excellence, and grow careers.

Due to an internal promotion, Elite Travel Inc. is seeking an energetic, polished, and highly organized Front Office Coordinator to become the first impression of our company while preparing for an exciting career in Professional Travel Sales.

This is an entry-level position with a clearly defined career path. You'll begin by mastering our front office operations, client service, marketing, public relations, and administrative processes. As your knowledge and skills develop, you'll transition into our comprehensive one-year Travel Sales Training Program, preparing you for a rewarding career helping clients create unforgettable travel experiences.

This is an entry-level position with a clearly defined career path. You'll begin by mastering our front office operations, client service, marketing, public relations, and administrative processes. As your knowledge and skills develop, you'll transition into our comprehensive one-year Travel Sales Training Program, preparing you for a rewarding career helping clients create unforgettable travel experiences.

We are making a significant investment in the person we hire. Therefore, we are looking for someone who wants to build a long-term career with Elite Travel—not someone simply looking for an administrative job.

Asour Front Office Coordinator, you'll be the face and voice of Elite Travel.

Your responsibilities will include:

• Welcome clients with warmth, professionalism, and enthusiasm.
• Answer incoming phone calls and assist clients with exceptional customer service. Heavy Call volume
• Schedule appointments and onboard new clients into our travel planning process.
• Explain and collect our Plan-to-Go consultation fee.
• Perform high-volume data entry with exceptional accuracy.
• Maintain organized client files and databases.
• Prepare professional correspondence, emails, and documents.
• Maintain and update our social media platforms.
• Create engaging marketing materials using Canva.
• Assist with public relations, press releases, community outreach, and special events.
• Correspond with hotels, cruise lines, resorts, and travel partners to arrange VIP amenities for clients.
  • Support our travel advisors while ensuring every client receives outstanding service.

• As you progress through your training, you'll learn how to:
  • Build lasting client relationships.
  • Recommend exceptional travel experiences.
  • Develop professional sales skills.
  • Learn destinations, cruises, resorts, escorted tours, and travel products.
  • Follow up with prospective and existing clients.
  • Deliver outstanding customer service that earns repeat business and referrals.
  • Build a rewarding career where your success is driven by your initiative, professionalism, and ability to help clients make informed travel decisions.
  Successful Travel Sales professionals are relationship builders, excellent communicators, problem solvers, and trusted advisors. They are self-motivated, goal-oriented, and genuinely enjoy helping people.
• If you're looking for a position that will remain strictly administrative, this opportunity is probably not the right fit.
• This position is designed for individuals who aspire to become successful professionals in Travel Sales.

The ideal candidate is:

• A self-starter who takes initiative.
• Friendly, outgoing, and professional.
• Highly organized and detail-oriented.
• Positive, dependable, and energetic.
• Comfortable working in a fast-paced office.
• Coachable and eager to learn.
• Interested in sales and building relationships.
• Passionate about helping…