Primary Support Professional

Job Title:

Primary Support Professional

Location:

Cape Girardeau, Missouri
Department: ISL

Employment Type:

Full Time

Are you looking for a meaningful career where you can make a lasting impact in the lives of others? As a Primary Support Professional, you'll play a vital role in helping individuals with intellectual and developmental disabilities live safely, independently, and successfully in their homes and communities. Join our compassionate, collaborative team where you'll build meaningful relationships, support personal growth, advocate for individual goals, and make a difference every day.

We're seeking dependable, organized, and caring professionals who are passionate about helping others, communicating effectively, and promoting person-centered support. In this role, you will coordinate and provide individualized supported living (ISL) services while working closely with the Program Coordinator to ensure successful implementation of each individual's Individual Support Plan (ISP). You will oversee daily support activities, assist with health and safety needs, coordinate appointments and services, support staff training, monitor documentation requirements, and help maintain a positive living environment that encourages independence and quality of life.

• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Mileage Reimbursement – Company paid for work functions requiring travel
• Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
• Workplace Culture
  - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
• Additional Perks & Benefits
  - Scroll down to bottom of this post to learn more

• Coordinate and provide individualized supported living services that promote independence, personal growth, and achievement of goals identified within the Individual Support Plan (ISP).
• Support individuals in their homes and communities while fostering a safe, positive, and person-centered environment.
• Collaborate with Program Coordinators, nursing staff, guardians, and support teams to ensure high-quality care and successful service delivery.
• Monitor health-related needs by coordinating medical appointments, communicating outcomes, maintaining required documentation, and ensuring follow-up on recommendations.
• Train and support staff regarding individual medical needs, medications, special diets, adaptive equipment, and personal preferences.
• Oversee daily residential documentation, goal tracking, health monitoring, and completion of required checklists.
• Maintain household operations by monitoring supplies, ordering groceries and household necessities, and ensuring proper food storage and inventory management.
• Ensure health, safety, cleanliness, and emergency preparedness standards consistently maintained within the home.
• Review medication administration records (MARs), event reports, safety drills, and other documentation to ensure accuracy and compliance.
• Assist with staff scheduling and coordinate coverage for planned and unplanned absences.
• Manage client financial recordkeeping by maintaining receipts, monitoring ledgers, and ensuring appropriate money count procedures are followed.
• Track and monitor mileage usage in accordance with established budgets and program expectations.
• Participate in positive behavior support planning and implementation when needed.
• Complete additional duties and responsibilities as assigned.

• High school diploma or GED required.
• One year of experience working with individuals with intellectual or…