New Business Manager; BU Lead

New Business Manager (BU Lead) Role Purpose

This role exists to embed strong commercial execution directly into each Business Unit at Ello Technology. As a New Business Manager (BU Lead), you are responsible for ensuring that all technical work is translated into accurate, profitable, and fully captured revenue. You lead the commercial function within your BU — owning quoting, procurement, invoicing, and revenue integrity — while enabling the BU to operate as a complete, decentralised unit.

This is not a traditional “sales manager” role. It is a commercial leadership role for someone who understands both revenue and operations. Your success will be measured by margin protection, revenue accuracy, and the elimination of leakage across the entire commercial process.

By Day 90:

• Fully running the quoting, procurement, and invoicing cycle for your Business Unit
• Consistently delivering ≥99% accuracy across quotes and invoices
• Eliminated revenue leakage, missing line items, and billing inconsistencies
• Maintaining strong commercial discipline across stock, licensing, and billing
• Reducing billing queries and improving cashflow consistency
• Your Business Unit operating with clean, structured, and reliable commercial processes

This role suits someone who takes ownership of revenue, accuracy, and execution from day one.

This role has clear financial, operational, and compliance performance expectations set at Business Unit level. You will be measured on your ability to convert technical scope into profitable revenue, maintain high levels of accuracy, and ensure clean commercial execution across all processes.

Key performance indicators include:

• Quote value produced and revenue generated within the BU
• Once-off project GP invoiced and assessment-to-project conversion value
• Margin protection and pricing discipline
• Quote and invoice accuracy (target ≥99%)
• Reduction in billing queries and improved resolution times
• Stock allocation accuracy and zero shrinkage
• Zoho Books accuracy and system hygiene (target ≥99%)
• SOP compliance and audit readiness (target ≥95–98%)

This is a performance-driven role where accuracy, discipline, and commercial ownership are critical.

You will be responsible for converting technical scope into clear, accurate, and profitable quotes.

This includes:

• Receiving scope and BOM from engineers or BU Lead
• Validating completeness before producing quotes (no assumptions)
• Creating structured, accurate, and professional client quotes
• Ensuring all line items, pricing, and margin requirements are correct
• Supporting approvals through clear communication and follow‑up

You will manage the procurement process to ensure accurate and accountable stock flow.

This includes:

• Ordering stock through approved suppliers in line with BU processes
• Tracking lead times and proactively managing delays
  
  Receiving and recording stock accurately
• Allocating stock to jobs, clients, and engineers with full accountability
• Maintaining zero shrinkage and full traceability of stock

You will ensure that all revenue is accurately invoiced and fully captured.

This includes:

• Issuing accurate invoices for once‑off and recurring services
• Ensuring invoices match approved quotes, delivered work, and agreed pricing
• Eliminating missed billing, omissions, or incorrect line items
• Supporting collections through complete and audit‑ready documentation

You will ensure that your Business Unit operates with strong commercial discipline.

This includes:

• Maintaining accurate financial records within Zoho Books
• Ensuring serial numbers, licensing, and assets are fully captured and traceable
• Applying pricing rules consistently to protect margin
• Preventing revenue leakage through structured execution

You will engage with clients to support commercial clarity and progression.

This includes:

• Communicating clearly with clients regarding scope, pricing, and timelines
• Supporting approvals…