Senior Analyst - Reconciliation

Join Zepz:
Breaking Down Borders, Together Our Meaningful Mission

At Zepz, we're all about breaking down barriers for our customers and our teammates. Our purpose is deeply personal, we provide a lifeline and deliver opportunities to cross-border communities that need it most through cutting edge finance and tech.

Zepz is the power behind World Remit and Sendwave, driven by the mission to celebrate the incredible impact migrants have, both at home and abroad. We're not just moving money; we're building a world that truly recognizes and supports global connections.

Who You'll Be Joining We look for mission-driven builders who thrive in a fast-paced environment connected to a true purpose. We’re an always developing team of experts that enjoy problem solving and bring clarity to tough challenges. At Zepz, we are Relentless Learners, always seeking feedback, and Responsible Owners, treating company resources like your own. We depend on Transparent Communicators who keep the team aligned through open, honest talk.

Our vibrant and truly diverse culture is built on three core commitments, that guide how we work and interact:

• Integrity: We always do the right thing. It’s simple, but it’s the foundation of everything we build for our customers and each other.
• Outcomes: We work for our customers. Their success and prosperity are the results we focus on delivering.
• Velocity: We are fast! We maintain high energy levels and make smart decisions quickly, keeping us nimble and ahead of the curve.

We believe in empowering colleagues because we genuinely trust our team. Our culture is founded on this high trust, which naturally encourages the high ownership that drives us to meet our shared high expectations and deliver high performance. While we have all the tools to work remotely, we value the purpose and benefits of in-person connections so we expect our teams to come to the office on a regular basis, and therefore be within a comfortable commutable distance from our Cape Town office.

Alongside a great office environment, think unlimited annual leave , great healthcare benefits, and employee discounts. We want you to thrive and focus entirely on making your biggest impact! In turn, we expect you to bring high ownership and commitment to your work. This is a place where we value trust and high performance, and we'll provide the environment and support needed for you to excel.

As a Senior Reconciliation Analyst at Zepz, you will be responsible for coordinating the daily, month and year-end reconciliations process, performing reconciliations, investigating items with internal and external parties, and identifying opportunities for streamlining/automation. You will work within Zepz's reconciliation financial operations team (Fin Ops) reporting to the Assistant Manager.

• Owns complex reconciliations and high-risk accounts. Acts as SME for processes and provides guidance to junior staff.
• Diagnoses complex breaks, identifies systemic trends, improves reconciliation quality, and ensures timely substantiation.
• Provides informal leadership, training, and process guidance. Helps stabilise the team during peak periods.
• Assesses reconciliation risk, identifies control weaknesses, and supports audits with strong documentation.
• Performs deep-dive analysis across systems and processes to identify true root causes and prevent recurrence.
• Manages stakeholders on complex issues, explains break drivers, and builds credibility through high-quality analysis.

• This role requires a finance-based degree with 3 to 5 years of experience in reconciliations, audit/accounts preparation, or working in a shared service center.
• The ideal candidate will have strong attention to detail, excellent communication skills, and the ability to prioritize and meet deadlines efficiently in a fast-paced environment.

• Advanced Excel, reconciliation platforms, BI tools, and query-based analysis. Troubleshoots system and data issues and coaches others.

As Zepz continues to build AI into how we work, we expect…