Senior Client Accounting Manager - UK Clients

Remote Professionals is a UK-based accounting and ousourciing firm that provide a dedicated remote accounting and bookkeeping manage service to UK & Irish professional services firms in the UK & Ireland.

We are looking for an experienced and client-focused Senior Client Accounting Manager to manage a portfolio of UK accounting clients and coordinate the delivery of high-quality accounting and bookkeeping services.

You will be the main point of contact for your assigned clients. You will ensure that deadlines are met, queries are resolved promptly and services are delivered accurately and efficiently.

The role also involves reviewing financial work, coordinating team workloads, supporting client onboarding and identifying opportunities to improve service delivery.

• Manage a portfolio of UK accounting clients.
• Act as the primary point of contact for assigned clients.
• Build and maintain strong, professional client relationships.
• Conduct regular client meetings and provide clear progress updates.
• Respond promptly to client queries and ...
• Monitor client satisfaction, retention, risks and service opportunities.
• Maintain accurate client activity records in Salesforce or a similar CRM system.

• Coordinate the delivery of bookkeeping, VAT, payroll, management accounts, year-end accounts and audit support services.
• Review completed work before it is submitted to clients.
• Ensure work meets company quality standards and agreed client requirements.
• Provide clear feedback and corrections to team members.
• Minimise errors, review points, rework and client amendments.
• Ensure all client deadlines and service-level expectations are achieved.

• Allocate work according to team capacity, priorities and deadlines.
• Monitor progress across assigned client portfolios.
• Track project budgets and hours worked against agreed budgets.
• Identify delivery bottlenecks and take corrective action.
• Coordinate effectively between clients, accounting teams and internal departments.
• Communicate changes in client priorities and deadlines to relevant team members.

• Maintain regular communication with accountants and bookkeepers.
• Conduct weekly team and workflow meetings.
• Monitor productivity, workload and service delivery.
• Provide coaching, support and constructive feedback.
• Assist team members with accounting, bookkeeping, software and client-related queries.
• Escalate technical, operational or performance concerns when required.

• Coordinate the onboarding of new clients.
• Develop onboarding and implementation plans.
• Document client processes, requirements and workflows.
• Ensure a smooth transition into ongoing service delivery.
• Monitor onboarding progress and address issues promptly.
• Maintain accurate standard operating procedures, training resources and client documentation.

• Ensure client work complies with applicable accounting standards, tax legislation, VAT requirements, payroll regulations and internal procedures.
• Stay informed about relevant regulatory and technical developments.
• Identify inefficiencies and recommend improvements.
• Support automation and workflow-standardisation initiatives.
• Help improve productivity, turnaround times and the client experience.

• Review team timesheets and Lists of Duties for assigned clients.
• Reconcile hours worked against budgeted hours.
• Ensure completed work is accurately recorded before month-end.
• Update billing information and validate billable hours.
• Prepare notes covering additional work, write-offs, credited hours, scope changes and other billing adjustments.
• Ensu…