Administrative Specialist

Administrative Specialist

We are seeking a skilled Administrative Specialist to support our business operations.

The successful candidate will be responsible for maintaining and updating POS systems, third-party ordering platforms, and website content.

• Maintaining accurate records and documentation of operational processes
• Coordinating communications and day-to-day operations across multiple business units
• Managing IT and equipment needs, including scheduling repairs and interacting with service providers
• Tracking and supporting internal processes and schedules

• Procuring supplier quotes, contracts, and invoices
• Scheduling supplier meetings and coordinating communications
• Maintaining / monitoring stock lists, checklists, and operational documentation
• Supporting inventory tracking and asset register processes
• Fostering strong relationships with suppliers

• Preparing contracts, onboarding documents, training schedules
• Maintaining employee files, leave records, disciplinary documentation
• Liaising with store managers and HR consultants on employment matters
• Ensuring compliance with company policies, health & safety regulations

• Managing catering and repeat order processes, including invoicing and follow-ups
• Addressing customer complaints and queries via email, phone, and social media
• Collaborating with marketing on promotional campaigns and internal communications
• Providing exceptional customer service and consistent communication standards