Quality Management Administrator

Are you ready to contribute to a global mission that saves lives?

An international, mission-driven non-profit, is seeking an organised Team Assistant to provide crucial day-to-day administrative support to the Donor Request & Quality Management team. This role is based in Century City, Cape Town, and offers you the chance to play a vital part in improving health outcomes across the region.

Key Responsibilities:

• Provide essential administrative support to the Donor Request & Quality Management team
• Organize meetings, manage calendars, and coordinate appointments for the team
• Handle travel arrangements, bookings, and process expense claims
• Maintain documentation and team records in internal systems
• Prepare meeting materials, presentations, and standard reports
• Assist with logistical coordination and administrative tasks
• Act as the primary point of contact for internal stakeholders
• Ensure effective communication within the team and follow-up on action items
• Support smooth workflow and timely processing of administrative requests

Education, Experience, and Knowledge:

• Completed vocational training or comparable qualification in administration, office management, or a related field
• At least 2–3 years of relevant professional experience in an administrative or assistant role, ideally within structured or quality-driven environments such as healthcare, NGO, or corporate operations
• Familiarity with compliance and POPIA (Protection of Personal Information Act)
• Experience with Confluence or similar documentation/collaboration tools (e.g., SharePoint, Notion)
• Ability to travel locally and occasionally nationally for meetings or events

Skills and Abilities:

• Proactive, solution-oriented, and detail-focused mindset
• Strong organizational and coordination skills, with a structured and reliable work style
• Excellent communication and interpersonal skills, both spoken and written (especially in English)
• Confidence in using MS Office, particularly Outlook, Word, Excel, and Power Point
• Additional languages are a plus

Core Competencies:

• Very good organisational skills and the ability to prioritise tasks
• Ability to work independently and as a collaborative team player
• Service-oriented attitude and strong follow-through on tasks

If you are looking to be part of a dynamic team, contributing to a life-changing mission while furthering your administrative career, we’d love to hear from you!
Apply today to help make a lasting impact in global health!