Sales Administrator

Job Title:

Sales Administrator Department:
Finance Reports to:
Finance Manager Location:
Parow Industria Job Type:
Full-time

A Sales Administrator supports the sales team by managing administrative tasks, coordinating customer orders, maintaining records, and ensuring smooth day-to-day sales operations. They help improve efficiency by handling documentation, customer communication, and reporting.

• Process customer orders accurately and efficiently
• Prepare quotations, invoices, and sales documentation.
• Maintain customer databases and update CRM systems.
• Respond to customer inquiries via phone and email.
• Coordinate with the logistics team to ensure timely order fulfilment.
• Track sales performance and prepare regular reports.
• Monitor inventory levels and liaise with the warehouse or logistics team.
• Assist with preparing sales presentations and marketing materials.
• Handle administrative tasks such as filing, document management, and correspondence.
• Support management in achieving departmental targets.
• Participate in process improvements and automation initiatives.

• Grade 12 (required).
• Diploma in Business Administration, Sales, Marketing, or a related field (advantages).
• Previous experience in a sales administration, customer service, or administrative role.
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Experience using ERP systems is an advantage.

• Excellent organizational and time-management skills.
• Strong communication and interpersonal abilities.
• High level of accuracy and attention to detail.
• Ability to multitask and prioritize workload.
• Problem-solving and analytical skills.
• Customer-focused approach.
• Ability to work independently and as part of a team.
• Integrity and discretion

• Office-based role with standard business hours.
• May require occasional overtime during peak sales periods.

• Accuracy and timeliness of order processing.
• Customer satisfaction and response times.
• Sales reporting accuracy.
• Administrative support efficiency.
• Order fulfillment and documentation turnaround times.