Receptionist, Administrative​/Clerical

Company Description Tigris Wealth is a dynamic and growing organization in the wealth management and financial planning sector. The company focuses on providing tailored financial solutions to individuals and businesses seeking long-term stability and growth. Team members work in a professional environment that values integrity, client service, and attention to detail. Joining Tigris Wealth offers opportunities to contribute to a client-centered culture and develop skills in a sophisticated financial services setting.

Role Description The Receptionist role at Tigris Wealth is a full-time, on-site position based in Cape Town. The Receptionist will manage the front desk by greeting visitors, answering and directing phone calls, and responding to general inquiries. Responsibilities include managing appointment schedules, coordinating meeting rooms, and handling incoming and outgoing mail and deliveries. The role also involves maintaining a tidy reception area, supporting basic administrative tasks such as document preparation and data entry, and liaising with internal teams to ensure smooth office operations.

The Receptionist serves as a first point of contact, representing Tigris Wealth with professional, courteous, and client-focused service.

Qualifications

• Strong communication and interpersonal skills, with the ability to interact professionally with clients, visitors, and colleagues.
• Excellent organisational and time-management abilities, including managing schedules, prioritizing tasks, and maintaining accurate records.
• Proficiency with office software and tools (e.g., email, calendars, word processing, spreadsheets, and phone systems).
• Customer service mindset, with a focus on creating a welcoming environment and resolving inquiries efficiently and respectfully.
• Attention to detail and reliability in handling confidential information, documents, and client communications.
• Previous experience in a receptionist, front desk, or administrative support role is beneficial, ideally within professional services.
• Matric required; additional training or certification in office administration or customer service is an advantage.
• Ability to work on-site in Cape Town and collaborate effectively with a team in a fast-paced office setting.