Journey Management, Senior Project And Operations Administrator

Who We Are Looking For

We are seeking an experienced and detail-oriented Journey Management, Senior Project and Operations Administrator who thrives in a fast-paced environment. You will play a critical role in ensuring journey management projects are delivered on time, on budget, and in line with company safety and compliance standards. If you are organized, proactive, and able to balance both project and operational priorities, this role is for you.

• Coordinate and manage scheduling for journey management projects, including meetings, travel arrangements, and resource allocation
• Maintain detailed project documentation, including plans, reports, and correspondence
• Track project progress and provide regular updates to stakeholders on milestones and deliverables
• Liaise with internal teams and external vendors or partners to facilitate project activities
• Support risk management efforts by ensuring journey plans comply with safety protocols and company standards
• Prepare and distribute project status reports and summaries
• Manage administrative tasks such as filing, data entry, and expense tracking
• Assist in the development and improvement of journey management procedures and tools
• Monitor project expenses to ensure adherence to budgetary constraints
• Provide general administrative support to the project management team as required

• Project managers and operational leads
• Internal teams across logistics, travel, and safety compliance
• External vendors and service providers
• Senior management and key stakeholders

• 5+ years in project administration or coordination, preferably within journey management, logistics, or travel
• Strong organizational and multitasking skills, attention to detail, and excellent written and verbal communication
• Proficiency in project management software and Microsoft Office Suite (Word, Excel, PowerPoint)
• Ability to work independently while collaborating effectively within a team
Understanding of safety and compliance standards relevant to journey management is an advantage
• Ability to handle confidential information with discretion

Certificate or diploma in Business Administration, Project Management, or a related field preferred