Commercial Support Coordinator

Crisis
24, a Garda World company, is widely regarded as the leading integrated risk management, crisis response, consulting, and global protective solutions firm, serving the world's most influential people, disruptive brands, and prominent organizations. Championed by our advanced Global Operation Centers and our skilled team of intelligence analysts, we offer highly specialized services, security and consulting, with the technology and AI to power it all across the globe.

At Crisis
24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement.

Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis
24 team today and be a part of something extraordinary where growth and impact converge. More information is available at

Crisis
24's Crisis Security Consulting (CSC) team is seeking a Commercial Support Coordinator to provide dedicated operational and administrative support to our global consulting team. We are seeking a highly organised, proactive and detail-oriented individual who can take ownership of the day-to-day administration that supports our projects and client accounts. The successful candidate will work closely with consultants, Finance, and our Commercial Support Team.

The role will be responsible for maintaining accurate project and commercial information across Salesforce and other business systems, coordinating client and subcontractor administration, supporting contract and purchase order management, monitoring expenses and billing requirements, and providing travel and logistical support. The ideal candidate will be comfortable managing multiple priorities, working across different systems and following up with stakeholders to ensure actions are completed.

They will have strong attention to detail, good judgement and a practical approach to solving administrative and operational issues.

• Support client onboarding, project mobilisation and close-out, ensuring required documentation, systems and project records are in place
• Maintain project folders and key documentation, including contracts, SOWs and purchase orders
• Support client portal registrations and ongoing administrative requirements

• Create and maintain Salesforce accounts, opportunities and project records, including complex multi-country or multi-tasking projects
• Monitor pipeline and project data, identifying and following up on outdated, incomplete or inaccurate information
• Track contracts, POs and billing requirements, flagging upcoming issues and supporting timely invoicing
• Support expense administration, including Concur queries, outstanding submissions and key account expense collation
• Coordinate subcontractor administration, onboarding and invoice processing
• Follow up on missing timesheets, expenses, invoices and supporting documentation and route issues to the appropriate teams

• Coordinate travel, accommodation, meetings and other project or team logistics
• Support recruitment administration, including job descriptions, CV screening, interview coordination and liaison with HR
• Support new starter administration, system access and onboarding
• Provide general administrative and document support to the consulting team as required
• Identify recurring administrative tasks that…