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Junior Coordinator Activations
Job in
Cape Town, 7561, South Africa
Listed on 2026-10-18
Listing for:
RSAWEB
Full Time
position Listed on 2026-10-18
Job specializations:
-
Administrative/Clerical
Office Administrator/ Coordinator
Job Description & How to Apply Below
Cape Town, South Africa | Posted on 08/10/2026
Octotel is an established and rapidly expanding Open Access Service Provider, specializing in Open Access & GPON connectivity. We are Cape Town’s largest Open Access Network focused on both Fibre To The Home (FTTH) and Business (FTTB). Our fibre network has passed over 400 000 homes and businesses in Cape Town. We offer a choice of services from over 65 of the country’s leading Internet Service Providers.
Key Responsibilities:- Processing of all fibre reconnect/migration orders.
- Scheduling of all support tickets.
- Engaging with and providing continuous feedback to ISP’s regarding reconnect/migration orders.
- Project reporting.
- Providing daily administrative support tasks such as data capturing and proofreading of documents.
- Managing internal communication.
- Day-to-day management of internal databases.
- Project monitoring, support and being the liaison between Octotel and the client.
- Schedule appointments, update and maintain appointment calendars.
- Grade 12 or equivalent.
- 1-2 years' experience in an administrative, customer service or similar role.
- Strong organisational and administrative skills with excellent attention to detail.
- Customer-centric approach with a focus on delivering excellent service.
- Ability to coordinate and manage multiple orders, tickets, and tasks simultaneously.
- Strong verbal and written communication skills with the ability to engage professionally with stakeholders.
- Proficient in Microsoft Office, Google Suite and comfortable working on CRM or ticketing systems.
- Ability to work in a fast-paced environment, manage priorities, and meet deadlines.
- Medical Aid company contribution
- Medical Insurance Company Contribution
- Corporate Gap Cover rates
- Discounted Internet Connectivity
- Free Barista prepared coffee, breakfasts and snacks.
- Employee Wellness Programme (Lyra). Providing free 24/7/365 counselling for you and your family in your household, as well as other health and wellbeing resources, provided by registered professionals.
- Exposure to latest industry technologies and standards
- Lastly, a work environment that rivals the very best!
If you haven’t heard from us within 2 weeks after your application, please consider your application unsuccessful.
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