Shared Services Administrator; Internal

Shared Services Administrator (Internal applicants only)

Cape Peninsula University of Technology ->
Human Capital ->
Recruitment & Selection

District Six Campus - Cape Town, WC ZA (Primary)

Permanent

Support / Admin

1

To be confirmed

25/10/2026

The purpose of this job is to provide administrative support to the Human Capital COEs, HC BPs and HC Management in achieving operational strategic objectives and ensuring compliance and adherence to HC, policy and procedures, processes and agreed deadlines (SLAs).

National Diploma in Human Resources or Equivalent
3 years’ working in Human Resources Department

• Provides second-line HC general service and support to HC BP
• Assist HC management in relation to general query resolution.
• Apply escalation approach in the event of complex queries
• Provides assistance to CPUT employees and clients on a range of HC administrative functions.
• Handle any other related HC generalist support tasks

• Administrates and facilitates the recruitment and selection admin process including but not limited to :
• Processing of online applications on the system
• Scheduling of shortlisting and interviews
• Preparing interview packs in consultation with HC PB
• Prepare docs for Governance (recommendations to appoint for submission by the BP
• Handle correspondence between to and from applicants
• Communicate with the interview panel
• Communicate the outcome timeously to members.
• Advise new employees about relocation and other related logistical arrangements.
• Prepare induction packs of new employees
• Communicate to new employee to effect smooth onboarding
• Handle any other related R &S support
• Prepare staffing committee submissions

• Arrange and confirm venue and convey to panel members and applicants
• Confirm, prepare and ensure required venue is set –up and ready including cleanliness; and smooth operations
• Arrange catering and coffee if necessary
• Arrange Flights and transport for the candidates outside Cape Town.
• Handle any related requisitions administration.

• Liaise with service providers and vendors to ensure sufficient services delivery in respect of recruitment and selection
• Support and host visitors to create a positive image and working climate
• Advises clients on maternity leave, retirement letters and documents which needs to be submitted to Home Affairssuch as work permits.
• Issue and track exit interview forms

• Communicate with clients, vendors and applicants.
• Answer phones, handle messages and emails
• Responds in writing or via telephone to queries following an approved Service Centre system
• Assist potential applicants on the e-recruitment system re: administrative process
• Assist with e-recruitment trouble shooting to resolve system problems.
• Handle any other relevant Office operations

• Ensure updated of organograms
• Ensure updated vacancy list
• Update appointments, secondment and transfers documents
• Other reports

• Build effective working relations in order to facilitate the achievement of set HC service dimensions.
• Build internal and external client- centred-relations.
• Work together and assist the processing unit to ensure that capturing is completed.
• Client service orientation
• Interpersonal skills
• Planning and organising
• Adjusting to change
• Ability to work under pressure
• Ability to work independently
• Acc…