Technical Product Manager, Workflow & Rules

About Xceptor

Data is at the heart of everything we do:
Xceptor has been designed around data manipulation in its broadest sense. We source data from wherever it flows. We curate, normalise, validate, repair, and enrich that data so it reaches its destination in a reliable and consistent format. Data coming out of Xceptor is data our clients can trust. We are recognised as an expert in the Financial Services vertical, which strongly aligns with Business Users in Middle and Back-Office teams.

We enable these users to solve their data challenges by themselves, rather than through a technology-led project.

Our mission - we empower business users within financial institutions to build automated processes that deliver trusted data.

Our values sit at the heart of our business, driving who we are and how we work. At Xceptor, we are:

• Client Centric; we prioritise our Clients’ experience and needs.
• One Team; we actively support one another to achieve our goals.
• Impactful; we focus, we innovate, we make every minute matter.

The Technical Product Manager, Workflow & Rules is responsible for defining, delivering, and optimising the organisation's workflow, orchestration, and business rules capabilities. Reporting to the Senior Director, Platform, this role will own platform products that enable teams across the business to automate processes, standardise decision-making, improve operational efficiency, and reduce risk. The role will work closely with Product, Engineering, Operations, Compliance, Risk, and Customer teams to build scalable workflow and rules-based capabilities that support the company's growth.

The successful candidate will take a product-led approach to internal platform capabilities, treating workflow and rules engines as products with clear users, measurable outcomes, and a strategic roadmap.

• Own and manage the backlog for Workflow & Rules platform capabilities.
• Deliver roadmap initiatives aligned to the Platform strategy and organisational priorities.
• Design user research testing (product usability), working with research and product to translate insights into product features and functionality.
• Translate business, operational, and regulatory requirements into clear product requirements and user stories.
• Collaborate with engineering teams throughout the product development lifecycle, from discovery through to delivery and optimisation.
• Prioritise work based on business value, customer needs, technical dependencies, and operational impact.
• Support release planning, testing, implementation, and adoption activities.

• Manage platform capabilities relating to workflow orchestration, business rules, automation, and decisioning.
• Work with stakeholders to identify opportunities to streamline processes and reduce manual effort.
• Support the development of configurable workflows and rules that can be reused across multiple business functions.
• Ensure workflow and decisioning capabilities are scalable, efficient, and aligned to business requirements.
• Monitor and continuously improve workflow performance and effectiveness.

• Partner with Product Managers, Engineering, Operations, Risk, Compliance, and Customer teams to understand requirements and pain points.
• Facilitate discussions and workshops to gather requirements and define solutions.
• Communicate priorities, progress, dependencies, and risks to stakeholders.
• Build strong working relationships across the organisation to drive successful delivery.

• Identify opportunities to improve operational processes through automation and workflow optimisation.
• Support initiatives that enhance efficiency, consistency, and scalability.
• Work…