Product Intern

Location:

Cape Town, SA (Hybrid)

Employment Type:

6-month Fixed-Term Contract

Reporting To:
Senior Product Manager

Ten Lifestyle Group is a global technology-enabled lifestyle services company that helps people make the most of their time through personalised experiences, travel, and lifestyle support.

Our teams work with leading organisations around the world to deliver exceptional member experiences through innovative technology, human expertise, and personalised service.

We are looking for a motivated and organised Product Intern to join our Cape Town team and gain hands-on experience working within a global product organisation.

We are seeking a highly organised and enthusiastic Product Intern to join our Product team in Cape Town, South Africa on a 6-month fixed-term contract.

This role is designed for someone who is looking to start their career in Product Management and gain practical experience supporting the delivery and improvement of digital products. You will work closely with a Senior Product Manager and contribute to key product operations, including system configuration, quality assurance, documentation, user feedback analysis, and product delivery activities.

You will have the opportunity to observe and participate in agile product practices, gaining exposure to product strategy, stakeholder collaboration, and the end-to-end product lifecycle.

For the right candidate who demonstrates strong capability, curiosity, and commitment, this internship may provide a pathway towards future Product opportunities within Ten.

• Support the configuration and setup of new schemes, member profiles, and product features within our platforms
• Maintain accurate product information and ensure system updates are completed efficiently

• Assist with testing new features, enhancements, and system updates before release
• Identify, document, and communicate issues to support a high-quality member experience

• Support daily product team operations, including documentation, release notes, process updates, and general product housekeeping
• Help maintain clear and organised product documentation

• Shadow a Senior Product Manager during key product ceremonies, including daily stand-ups, sprint planning, and retrospectives
• Gain exposure to agile delivery processes and cross-functional collaboration

• Assist with gathering, analysing, and summarising member feedback from support channels and internal stakeholders
• Support the identification of opportunities for product improvements

• Assist with maintaining and refining the product backlog
• Support basic product reporting, tracking metrics, and monitoring product performance

• A strong interest in Product Management, technology, and digital products
• Excellent attention to detail, particularly when managing configurations, documentation, and testing activities
• Strong organisational and time-management skills
• A proactive attitude and willingness to take ownership of tasks
• Good communication skills and the ability to collaborate with different teams
• A curious mindset with strong problem-solving abilities
• Ability to work effectively in a fast-paced, international environment
• Currently based in Cape Town, South Africa and able to work in a hybrid environment

Work closely with experienced product professionals and gain practical guidance through hands-on learning and product shadowing.

Gain exposure to live product development, operational processes, and decision-making within a global technology business.

Develop foundational Product Management skills and build experience that can support future opportunities within the product function.

• Fundamentals of Product Management and Agile delivery
• How to translate business needs into product requirements
• How product teams collaborate with engineering, operations, and business stakeholders
• Basics of product discovery, prioritisation, and roadmap planning
• Hands-on experience with product tools, workflows, and delivery processes

• Career Development & Mentorship Receive direct guidance and mentorship from experienced Product Managers and gain insight into a career in Product Management.
• Hands-On Product Experience Work on…