Bid Manager, Business

Founded in 2016, Ekco has quickly become one of Europe’s fastest-growing cloud solution providers and your trusted security-first Managed Service Provider.

IT leaders choose Ekco to drive operational efficiency, scale smarter and stay ahead of risk – powered by local expertise, delivered at European scale.

We specialise in helping organisations advance their cloud maturity guiding transformation, strengthening security, and maximising the value of their technology investments.

In simple terms: we help organisations modernise with confidence securing their systems, optimising their cloud, and keeping them resilient in a rapidly changing world.

Today, we’re a thriving team of 1,000+ talented and supportive colleagues across the UK, Ireland, Benelux, South Africa, and Malaysia—and we’re continuing to grow.

At Ekco, How We Work Matters As Much As What We Deliver. Our People Live By Four Core Values That Shape Everything We Do.

• On It:
  We take ownership, follow through, and get things done.
• All In :
  We collaborate, support each other, and commit fully to shared goals.
• Connected:
  We build trusted relationships with colleagues, clients, and partners.
• Hungry to Grow:
  We stay curious, keep learning, and push ourselves to the next level.

The Bid Manager is responsible for supporting the end-to-end bid and tender process, ensuring high-quality, compliant, and compelling submissions are produced on time. Working closely with Sales, Pre-Sales, Procurement, and Finance teams, the role manages inputs, coordinate timelines, and ensures all bid documentation aligns with customer requirements and internal commercial governance.

This role is critical in helping the business win new customers and retain existing ones within a fast-paced MSP environment.

• Manage the end-to-end bid process for public and private sector opportunities, including tenders, RFPs, RFQs, and proposals.
• Support the sales team by identifying and qualifying public sector Frameworks suitable for the business.
• Manage bid timelines, deadlines, and internal inputs to ensure submissions are completed accurately and on time.
• Act as the central point of contact for bid-related activity, ensuring clarity and accountability across stakeholders.
• Support the Sales team through the governance process to ensure we’re working on the right bids at the right time.
• Assess customer requirements/documents to determine bid strategy and win themes.

• Collate, review, and format bid responses to ensure they are clear, professional, and compliant with customer requirements.
• Ensure all mandatory questions, schedules, and supporting documents are completed in full and submitted correctly.
• Maintain and develop a bid content library, including standard responses, case studies, CVs, and certifications.

• Work closely with Sales, Pre-Sales and Procurement to support pricing models, cost validation, and margin approval.
• Ensure commercial elements of bids align with approved pricing, cost sheets, and internal governance processes.
• Support clarification responses and post-submission queries from customers.

• Liaise with Sales, Technical teams, and Procurement to gather accurate technical, service, and commercial information.
• Ensure consistent messaging across technical, commercial, and operational responses.
• Support internal bid reviews and approval checkpoints prior to submission.

• Track bid outcomes, feedback, and win/loss data to support continuous improvement.
• Co-ordinate regular continuous improvement meetings with other departments such as Sales, Technical, Procurement and Legal to improve processes, content,…