Facilities Coordinator

We are the market leader in commercial real estate services and investments and provide an integrated suite of high-quality real estate services to our clients across Africa and the Middle East, including facilities management, advisory & transaction services, project management.

We work closely with a diverse range of corporate clients, providing tailored solutions that support their global operations and real estate portfolios. One of our key partnerships involves working with a leading global foundation committed to addressing some of the world’s most pressing health, development, and education challenges. Through our collaboration, we help ensure their real estate needs are met with the highest standards of service.

Imagine more than just the future of work; with CBRE Excellerate, you can create it. As part of our global powerhouse, you'll find a culture that fosters an entrepreneurial mindset, where your best work is not just encouraged but celebrated. Collaborate with talented individuals, harness the support of unparalleled resources, and enjoy the journey as you grow both personally and professionally.

• Coordinate the day-to-day delivery of facilities, workplace and corporate support services across an office environment, ensuring safe, compliant, efficient and customer‑focused operations.
• Act as the central liaison between occupants, the landlord, service providers and internal stakeholders, supporting service quality, operational resilience and value for money.

• Coordinate landlord liaison, supplier performance, work orders, site inspections and monthly service review meetings.
• Oversee planned preventive and reactive maintenance of building fabric, mechanical and electrical systems, water systems, assets and critical infrastructure.
• Maintain asset registers, maintenance records, operating manuals, procedures and site‑specific facilities playbooks.
• Support workplace services including reception, switchboard, mail, copying, shipping and receiving, helpdesk, cleaning, pest control, waste, catering, vending and landscaping where applicable.
• Coordinate access control, security service providers, incident reporting and emergency response arrangements.

• Support statutory inspections, contractor inductions, permits to work, safe working procedures and corrective action tracking.
• Coordinate fire drills, emergency response teams, first aid provisions and updates to site emergency and incident management plans.
• Track electricity, water and other utility consumption; assist with environmental reporting, energy efficiency initiatives and applicable environmental management requirements.
• Support business continuity preparedness and maintain accurate emergency contacts and response documentation.

• Monitor outsourced service delivery against agreed scope, service levels, key performance indicators and ethical and sustainability requirements.
• Assist with purchase orders, invoice checks, operating and capital budget preparation, accruals and expenditure forecasting in accordance with applicable policies.
• Produce clear monthly reports on service performance, maintenance, risks, customer feedback, financials and continuous improvement actions.
• Maintain service contracts, operational records and supplier documentation; support competitive benchmarking and service improvements.

• Log, track and close facilities helpdesk requests and work orders using the designated facilities management platform.
• Maintain occupancy information, asset and planned maintenance databases, reporting…