Client Project Manager

• Build and maintain strong relationships with existing clients.
• Identify opportunities for repeat business and additional project work.
• Convert inbound enquiries and leads into ongoing client accounts.
• Conduct outbound engagement, networking and follow-ups to generate new business.
• Track client revenue and account performance.

• Coordinate engineers and subcontractors for site inspections and job scoping.
• Prepare clear, detailed and itemised quotations.
• Liaise with suppliers and subcontractors regarding pricing and availability.
• Follow up outstanding quotations and drive quote conversion.
• Ensure quotations are commercially viable and competitively priced.

• Schedule projects and jobs according to trade requirements, location and availability.
• Issue accurate and detailed work instructions to engineers and subcontractors.
• Coordinate materials, site access and client requirements.
• Monitor work in progress and ensure deadlines and quality standards are achieved.
• Manage multiple active projects simultaneously.

• Act as the main point of contact throughout the project lifecycle.
• Provide clients with regular project updates.
• Review completion photographs, feedback and job documentation.
• Resolve problems proactively and escape where required.
• Ensure work is completed to the required standard.

• Ensure completed jobs are invoiced promptly.
• Follow up outstanding payments and resolve billing queries.
• Monitor project profitability and payment cycles.
• Work towards agreed revenue, project, quotation and collection targets.

• Previous experience within construction, refurbishment, building maintenance or property maintenance
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• Experience in a role such as Project Manager, Construction Project Manager, Estimator, Quantity Surveyor, Contracts Coordinator or similar
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• Strong understanding of construction and building-service workflows.
• Experience preparing quotations and managing project costs.
• Commercially minded with the ability to identify and develop additional business.
• Strong client-management and customer-service skills.
• Excellent written and verbal English communication.
• Able to communicate confidently with UK-based clients, contractors, suppliers and internal teams.
• Strong organisational and multitasking ability.
• Experience managing multiple projects, quotations and schedules simultaneously.
• Comfortable working with CRM, job-management and scheduling systems.
• Good Microsoft 365 skills.
• Able to perform effectively in a fast-paced, target-driven environment.
• Proactive, accountable and comfortable taking ownership of projects from start to finish.
• Reliable high-speed internet and a suitable professional home office.
• Two-screen workstation required.
• Must be available to work UK hours, Monday to Friday
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This position will suit an experienced construction or property-maintenance professional who combines strong project-management ability with commercial awareness and excellent client-management skills.