Senior Creative Operations Executive

Anticipated Contract End Date/Length: 12-month contract with potential to extend
Work set up: Hybrid set up (2 days per week in office)

Our client in the financial services industry is looking for a Senior Creative Operations Executive to play a central role within their in-house Creative and Design Centre of Excellence.

This position is responsible for managing project workflows and overseeing the production of a wide range of marketing collateral, ensuring alignment with brand guidelines and identity. The role leads end-to-end project management and delivery of creative outputs including PDFs, illustrations, photography, social media content, website assets, and ad-hoc marketing initiatives. Working closely with the Head of Creative Operations and partnering with the Senior Design Executive in South Africa, this role supports day-to-day team oversight while driving high-quality, consistent, and strategically aligned creative delivery.

What you will do:

• Manage the full lifecycle of creative briefs and projects from initial concept through final delivery.
• Allocate projects based on team expertise, availability, and budget.
• Collaborate with marketing stakeholders during ideation, facilitate kick-off meetings, attend channel updates, gather assets, and secure approvals.
• Develop and refine brand planning processes, systems, and timelines to support marketing goals.
• Produce daily and weekly project status reports and keep the Head of Creative Operations informed.
• Champion brand identity and ensure consistent application across all creative assets.
• Ensure all materials meet regulatory standards with a focus on clarity, fairness, and accuracy.
• Provide guidance on brand, copy, and design to maintain corporate identity consistency.
• Identify and resolve project barriers proactively to maintain delivery momentum.
• Oversee project administration including brief writing, scheduling, resource planning, stakeholder coordination, proofreading, supplier liaison, budget tracking, and invoice processing.
• Act as office lead for the South Africa Creative and Design team and provide confident day-to-day operational leadership.
• Foster a positive and inclusive working environment and support team wellness and morale.
• Serve as a key liaison between South Africa and UK teams to promote collaboration and cohesion.
• Challenge direction constructively when required and propose alternatives aligned with strategic objectives.

• Strong project, administrative, and budget management skills with high attention to detail.
• Proven ability to manage multiple priorities under pressure and meet tight deadlines.
• Highly organised, proactive, and adaptable with a passion for continuous improvement and innovation.
• Strong interpersonal and communication skills with confidence working cross-functionally and leading initiatives.
• Creative mindset with the ability to clearly articulate ideas and concepts.
• Passion for design, marketing, and advertising with a sharp eye for visual detail.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office applications.
• Understanding of financial services or asset management firms is advantageous.
• Project management qualification or equivalent experience is desirable.
• Working knowledge of Adobe Creative Suite including InDesign and Illustrator is advantageous.
• Experience in office or studio management is desirable.

All your information will be kept confidential according to EEO guidelines.

Candidates must be legally authorized to live and work in the country where the position is based, without requiring employer sponsorship.

Hello Kindred is committed to fair, transparent, and inclusive hiring practices. We assess candidates based on skills, experience, and role-related requirements.

We appreciate your interest in this opportunity. While we review every application carefully, only candidates selected for an interview will be contacted.

Hello Kindred is an equal opportunity employer. We welcome applicants of all backgrounds and do not discriminate on the basis of race, colour, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other protected characteristic under applicable law.